Advisor Support Professional

Corebridge Financial•Houston, TX

3d•Hybrid

About The Position

As an Advisor Support Professional, you will provide quality service to our field partners and clients in a call center environment. You will act as an advocate for VFA Broker Dealer by utilizing excellent communication, problem solving, research and analytical skills to assist with complex issues regarding account statuses, balances, account transfers, and general inquiries. You will provide professional, accurate and prompt service to field partners and clients with a sense of urgency at all times.

Requirements

1+ years of previous Inbound Call Center Experience
Strong communication skills, including verbal, written, and interpersonal.
Proficient in multitasking and navigating multiple systems and windows at once.
Able to work in a fast paced, metric driven environment.
Be available to work any shift within our hours of operations (8am-5pm (CST))

Nice To Haves

Financial Services Industry Experience is preferred.

Responsibilities

Act as an advocate for VFA Broker Dealer by utilizing excellent communication, problem solving, research and analytical skills to assist with complex issues regarding account statuses, balances, account transfers, and general inquiries.
Provide professional, accurate and prompt service to field partners and clients with a sense of urgency at all times.

Benefits

Medical insurance
Dental insurance
Vision insurance
Mental health support
Wellness initiatives
401(k) Plan with a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay
Employee Assistance Program
Matching charitable donations
Volunteer Time Off
Paid Time Off (PTO)