Advisor Recruiting Enablement Consultant

MassMutual • Springfield, MA

6d

About The Position

The Advisor Recruiting Enablement Consultant is a key member of the MMFA Recruiting Team, focused on supporting day-to-day recruiter and field leader effectiveness through practical training, tools, and learning resources. This role is responsible for maintaining and delivering clear, consistent, and easy-to-use enablement materials that help recruiters execute efficiently and provide a strong advisor experience. This position plays a hands-on role in supporting current recruiting efforts by coordinating learning activities, maintaining content, responding to field needs, and ensuring recruiters and leaders have timely access to the right tools, messaging, and guidance. The Advisor Recruiting Enablement Consultant partners closely with recruiters and internal stakeholders to keep training materials relevant, organized, and aligned to evolving business needs. The Team The MassMutual Financial Advisors (MMFA) Recruiting Team supports growth across the MMFA system by attracting high-quality advisors and enabling field recruiting teams to operate effectively. As the Learning and Performance Consultant, you will work closely with MMFA Home Office recruiters, field leaders, and internal partners to support recruiting operations through well-organized training materials, consistent tools, and responsive learning support. The Impact In this role, you will support recruiter and field leader success by maintaining and improving practical learning resources and recruiting tools that can be readily applied in day-to-day recruiting activities.

Requirements

• Bachelor’s Degree
• 3+ years of experience supporting training, learning, enablement, or performance support activities
• 3+ years’ experience creating, updating, or maintaining learning or enablement materials (e.g., decks, guides, job aids, templates, playbooks, or toolkits) used by internal stakeholders.
• 3+ years’ experience using Microsoft 365 tools (PowerPoint, Word, Excel, SharePoint, Teams) for content creation, collaboration and data analytics.
• 2+ years’ experience working with/ supporting / being exposed to financial advisors or agencies

Nice To Haves

• Experience as a financial service’s financial services recruiter
• Strong collaboration and problem-solving skills with experience operationalizing governance and stakeholder reporting
• Ability to communicate clearly in writing and verbally, with experience translating complex or technical information into clear, easy-to-use content.
• Demonstrated ability to gather and incorporate stakeholder feedback to update learning materials or tools (e.g., surveys, informal feedback, usage data).
• Knowledge of wealth management, insurance products and career distribution
• Experience managing stakeholder facing platforms and/or data management tools
• Strong financial acumen
• 2+ years' experience organizational skills with the ability to manage multiple requests, updates, and priorities simultaneously while meeting deadlines.

Responsibilities

• Training, Enablement & Performance Support Coordinate onboarding and ongoing learning support for MMFA recruiters and field leaders.
• Maintain practical recruiting tools such as interview guides, talk tracks, candidate messaging templates, and objection-handling resources.
• Update and maintain recruiter enablement decks and standardized recruiting materials used across the field.
• Support data review and assist with streamlining case design or training-related processes as needed.
• Content Management & Learning Support Maintain a centralized, organized content library with current, compliant, and field-ready recruiting materials.
• Assist with updating learning content related to advisor compensation, transition support, and platform information, ensuring materials are clear and easy to understand.
• Apply basic instructional design principles to ensure content is straightforward, accessible, and usable for different audiences.
• Insights & Continuous Improvement Gather feedback from recruiters and field leaders to identify gaps, issues, or improvement opportunities in training and tools.
• Track usage and effectiveness of learning materials and recommend updates based on feedback and observed needs.
• Escalate recurring issues, risks, or content gaps to leadership as appropriate .
• Collaboration & Stakeholder Support Partner closely with MMFA recruiters, field leaders, and internal teams to respond to learning and enablement needs.
• Ensure materials remain aligned with Legal, Compliance, and Brand requirements.
• Provide reporting, updates, and administrative support to leadership related to learning initiatives and enablement efforts.

Benefits

• industry leading pay and benefits
• Access to learning content on Degreed and other informational platforms
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees