Advisor Operations Specialist

Frontier Asset ManagementSheridan, WY
Onsite

About The Position

The Advisor Operations Specialist serves as the primary point of contact for financial advisors, acting as a liaison between advisors and custodians to support daily transactions and account maintenance. This role combines operational precision with relationship management — handling advisor requests, processing account activity, and coordinating across internal teams to ensure accurate and timely service. The ideal candidate is a strong communicator who can prioritize effectively, manage multiple responsibilities, and thrive in a fast-paced environment.

Requirements

  • Ability to manage multiple responsibilities in a fast-paced environment
  • Strong attention to detail and commitment to accuracy
  • Reliable, with a client-first mindset and professional demeanor
  • Clear written and verbal communication skills

Nice To Haves

  • Bachelor's degree or business-related field
  • Ability to obtain industry licenses, including the Securities Industry Essentials (SIE) Exam and Series 65
  • Prior experience in financial services, client servicing, or operations

Responsibilities

  • Serve as the primary point of contact for advisors, providing administrative and operational support
  • Build and maintain strong, positive advisor relationships through responsive and professional service
  • Handle advisor requests by phone and email accurately and in a timely manner
  • Open and service client accounts, process cashiering items, and complete account maintenance tasks
  • Navigate internal systems effectively to gather and manage information
  • Partner with Regional Sales Consultants to support existing advisor relationships and onboard new investment advisors
  • Communicate daily with the trading team to ensure advisor requests are executed accurately and promptly
  • Serve as a key liaison between advisors and the trading department
  • Provide backup receptionist support, including handling incoming calls
  • Assist and provide coverage for other Account Managers as needed
  • Contribute to a team environment focused on shared goals, cross-coverage, and consistent service quality

Benefits

  • Minimum of 4 weeks of earned Paid Time Off
  • Paid Holidays
  • Health, Dental, Vision, and Life Insurance
  • 401(k) with 4% employer match plus up to 4% discretionary contribution
  • Potential for an annual bonus
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