Advisor, Network Ops

Phillips 66Bartlesville, OK
$125,000 - $152,900

About The Position

The Advisor, Web Infrastructure role is responsible for supporting, administering, and continuously improving enterprise web infrastructure that enables secure, reliable, and scalable application delivery across the organization. This position plays a key role in maintaining critical application delivery services while partnering with business, application, vendor, and infrastructure teams to deliver stable, secure, and high-performing web services across both on-premises and cloud environments.

Requirements

  • Legally authorized to work in the United States
  • High school diploma or equivalent
  • 5 + years technical IT experience, including direct experience with networking and infrastructure technologies
  • 5 + years’ experience in HTTP, HTTPS, and general web application delivery concepts
  • Advanced efficiency working with TCP/IP, firewalls, virtual environments, and core network troubleshooting concepts
  • Advanced efficiency in Transport Layer Security (TLS) and certificate management
  • Advanced efficiency in analytical, troubleshooting, and problem-solving skills, including network tracing and internet-related issue analysis
  • 3 + years communicating effectively across teams (technical and non-technical), manage priorities, and support multiple efforts simultaneously

Nice To Haves

  • Degree in Management Information Systems, Computer Science, or a related technical discipline
  • Extensive experience supporting enterprise web infrastructure environments
  • Deep hands-on experience administering F5 BIG-IP in production environments, with particular emphasis on LTM
  • Experience with additional F5 modules such as APM, ASM/AWAF, DNS/GTM, and SSL Orchestrator
  • Experience with Citrix ADC / NetScaler administration and support
  • Experience supporting Azure and AWS load balancing and application delivery services
  • Experience with DNS administration and traffic management concepts
  • Knowledge of authentication and federation protocols such as Kerberos, NTLM, SAML, OAuth, and Basic authentication
  • Experience configuring HTTPS, certificates, and secure application publishing on devices or servers
  • Understanding of reverse proxy design and support
  • Familiarity with Active Directory and LDAP concepts and practices
  • Familiarity with formal ITSM processes and tools such as ServiceNow or Remedy
  • Experience developing automation, custom monitoring, scripting, or operational improvements for infrastructure platforms

Responsibilities

  • Support daily operations for application delivery and web infrastructure platforms across on-premises and cloud environments
  • Implement, administer, and optimize F5 BIG-IP solutions, with emphasis on LTM and strong familiarity with APM, ASM/AWAF, DNS/GTM, and related capabilities
  • Support and administer Citrix ADC / NetScaler and other load balancing technologies as needed
  • Design and implement application delivery and load balancing solutions for custom and vendor-supported applications
  • Implement and support Azure and AWS load balancing and application delivery services
  • Administer TLS certificates, HTTPS configurations, and related encryption standards across web infrastructure components
  • Apply standard security configurations to web infrastructure devices in accordance with established procedures and standards
  • Execute commissioning and decommissioning processes for web infrastructure components
  • Troubleshoot and resolve infrastructure and application delivery issues through analysis, documentation review, option evaluation, and implementation of effective solutions
  • Support reverse proxy, authentication integration, and secure access use cases for web applications
  • Develop new operational procedures and update existing documentation to improve support consistency and efficiency
  • Partner with infrastructure, network, security, and cloud teams to maintain stable and secure service delivery
  • Participate in problem management, change activities, and continuous improvement efforts related to web infrastructure services

Benefits

  • Annual Variable Cash Incentive Program (VCIP) bonus
  • 8% 401k company match
  • Cash Balance Account pension
  • Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP
  • Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services
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