Advisor IT Application Services

Enbridge • Gastonia, NC

9d • $85,000 - $120,000 • Hybrid

About The Position

At Enbridge, we are committed to delivering safe, reliable energy while advancing operational excellence, innovation, and sustainable growth. We are looking for an Advisor IT Application Services to support and enhance our Asset and Work Management Systems, with a primary focus on IBM Maximo/MAS 9. In this role, you will combine business analysis and technical expertise to support the end-to-end lifecycle of asset and work management processes. You will collaborate with business and technical partners to deliver effective solutions that enhance system performance and operational efficiency. If you thrive in a fast-paced, collaborative environment and enjoy solving complex problems, we encourage you to apply today!

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or a related field, along with a minimum of 4 years of experience in IT support, systems analysis, business analysis, or a related area.
• Experience or exposure to IBM Maximo/MAS or other asset and work management systems, with an understanding of asset and work management concepts.
• Strong problem solver with the ability to understand business requirements and translate them into practical system and technology solutions.
• Demonstrate excellent verbal and written communication skills and are comfortable collaborating with business partners, technical teams, vendors, and end users.

Nice To Haves

• Experience with field mobility solutions, such as Maximo Mobile or other mobile applications for field technicians, is considered an asset.
• Experience or exposure to Oracle ERP Finance/Supply Chain, SAP Work Manager and/or Plant Maintenance, SQL, or reporting tools such as BIRT is considered an asset.
• Knowledge of ITIL practices or ITIL certification is considered an asset.

Responsibilities

• Act as a subject matter expert and administrator for Maximo/MAS, supporting system configuration, workflows, security, automation scripts, and reporting.
• Partner with business stakeholders to gather and analyze requirements and translate business needs into effective functional and technical solutions.
• Support integrations between Maximo and enterprise applications, including Oracle ERP Finance and Supply Chain systems.
• Design, test, and implement system enhancements and new functionality to support evolving business and operational requirements.
• Provide second- and third-level application support for Maximo and related systems, including field mobility solutions, while helping maintain system availability and performance.
• Lead and participate in system upgrades, enhancements, projects, and continuous improvement initiatives.
• Develop system documentation and training materials, deliver training to end users and support teams, and collaborate with internal teams and external vendors to support successful solutions.

Benefits

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.
• Valuable retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.
• An Employee and Family Assistance Program.
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level