Advisor, Field Operations

Fairstone BankToronto, ON
Hybrid

About The Position

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance subsidiary of Fairstone Bank. Come join Fairstone Financial as an Advisor, Field Operations! We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

Requirements

  • 3+ years’ experience in asset recovery, remarketing, or field ops (automotive/lending)
  • Knowledge of repossession, auctions, liens, and arbitration
  • Strong negotiation, communication, and organizational skills
  • Familiarity with title and remarketing systems

Responsibilities

  • Negotiate impound releases and support repossession cases
  • Review and approve repairs to align with remarketing strategy
  • Manage disputes on vehicle condition, estimates, and arbitration claims
  • Coordinate auction sales and asset transportation
  • Process lien releases and resolve title or financial institution issues
  • Collaborate with stakeholders to optimize recovery value and resolve escalations

Benefits

  • Minimum 15 days vacation and additional wellness days, plus statutory holidays
  • 37.5-hour workweek
  • Hybrid model (3 days in-office)
  • Comprehensive Benefits Package (with access to virtual healthcare)
  • Pension Contribution (Fairstone automatically matches a certain percentage to contribute to your savings)
  • Wellness (Tailored well-being solutions available 24/7)
  • Competitive Base Salary
  • Multiple incentive programs to increase your overall compensation
  • Reward Program (Collect points for travel or merchandise)
  • Employee Referral Program (Earn a bonus when referring a friend)
  • Employee Discounts (Numerous discounts at various retailers)
  • Professional Development (Comprehensive paid online learning courses (Fairstone Academy), opportunities to develop multiple skill sets)
  • Supportive and collaborative work environment where contributions are valued and recognized
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