Advisor, Enterprise Clinical Performance and Operations - Cigna Healthcare - Remote

The Cigna Group

2d • Remote

About The Position

The Advisor, Enterprise Clinical Performance and Operations serves as a critical program execution partner to the Enterprise Clinical Strategy and Operations team, translating top priorities into coordinated plans, clear governance, and measurable results. The role enables end-to-end delivery of enterprise clinical initiatives—building integrated project roadmaps and dashboards, proactively managing risks and dependencies, and producing executive-ready updates that enable timely decisions. Operating comfortably at an dynamic pace, the Advisor also supports leadership routines and cross-functional communications to strengthen alignment and accelerate stakeholder adoption.

Requirements

• Bachelor’s degree required; advanced degree (MPH, MBA, MHA) preferred.
• Minimum 4+ years of project or program management experience delivering complex, cross-functional initiatives.
• Demonstrated proficiency in core project management disciplines including planning, scheduling, risk management, dependency tracking, and change control.
• Strong stakeholder management and communication skills, including experience presenting to senior leaders.
• Excellent written and verbal communication skills, including preparation of executive-ready materials.
• Experience managing multiple concurrent projects in a matrixed environment.
• Proficiency with AI solutions for project management, along with project and collaboration tools such as Wrike, SharePoint, Microsoft Office, and/or Microsoft Project.
• Ability to operate effectively in ambiguity and drive execution with minimal direction.

Nice To Haves

• Experience in payer, provider, or integrated delivery system environment.

Responsibilities

• Own end-to-end tracking and support delivery of various clinical program initiatives, managing scope, schedule, dependencies, risks, and outcomes from intake through closeout.
• Develop and maintain integrated project plans, roadmaps, and delivery artifacts to ensure clear accountability and on-time execution.
• Participate in cross-functional workgroups as a representative for enterprise clinical projects.
• Support the management of governance and delivery forums, including project kickoffs, status reviews, risk reviews, and retrospectives.
• Proactively manage risks, issues, and dependencies; drive mitigation strategies and timely resolution.
• Partner with stakeholders to manage scope changes and assess impacts to timelines, resources, and outcomes.
• Prepare concise, executive-ready reporting that communicates progress, risks, decisions required, and performance metrics.
• Support adoption and sustainability of delivered solutions through effective change management and continuous improvement.
• Prioritize needs across multiple projects simultaneously in a fast-paced, evolving environment.
• Partner closely with senior team leaders and staff to coordinate leadership priorities, team meeting cadence and management, communications, and key deliverables.
• Generate team performance dashboards and KPI reporting tools.
• Lead planning and execution of leadership and cross‑functional team meetings, including agenda development, objective setting, pre‑reads, facilitation support, and follow‑through on decisions and action items to drive alignment and progress.
• Act as a central point of coordination for cross‑functional initiatives impacting the Enterprise Clinical team, ensuring consistent messaging, sequencing, and timing across teams.
• Manage internal communications related to operational updates and engagement initiatives.

Benefits

• If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level