Advisor, Content Strategy & Channel Operations

Chevron•Houston, TX

About The Position

The Advisor, Content Strategy and Channel Operations, plays a key role on the Enterprise Internal Communications team by bringing operational discipline, editorial rigor, and strategic coherence to Chevron’s enterprise internal communications ecosystem. The role supports the day-to-day execution of enterprise editorial strategy and channel performance, ensuring content is prioritized, sequenced, governed, and delivered to the right audience through the right channels at the right time. Partnering closely with internal communications leaders, channel owners, and cross-functional stakeholders, this position helps move high-impact stories efficiently from intake to execution, applies data-informed editorial decisions, and ensures communications align to enterprise narratives and critical business moments.

Requirements

8–10 years of progressive experience in internal communications, editorial operations, content strategy, or a closely related communications discipline within a large, complex organization.
Exceptional communication and visual storytelling skills, and high proficiency in developing, clear, succinct and compelling content for executive-level presentations and communications.
Strong work ethic, results-oriented with demonstrated experience in managing the complex to simple, creating well-organized and well-structured communications for all levels.
Superior organization and program management skills and the ability to work well under pressure in a fast-paced environment.
Ability to link communications plans and activities to business results.
Demonstrated experience managing editorial calendars, content pipelines, or publishing workflows at enterprise scale — ideally across multiple channels and audience segments simultaneously.
Strong editorial judgment: ability to assess story ideas quickly, identify narrative alignment or risk, and make clear routing and prioritization decisions under time pressure.
Proven ability to manage cross-functional relationships and influence without direct authority, particularly with creative, digital, or analytics teams and with senior business stakeholders.
Experience developing or enforcing content governance frameworks, briefing standards, or editorial guidelines in a matrixed environment.
Exceptional written and verbal communication skills: able to translate complex business content into clear, audience-appropriate messaging and to coach others in doing the same.
High proficiency with content management systems, project management tools, and digital publishing platforms.

Nice To Haves

Experience in the energy, industrial, or another regulated, safety-critical sector with a distributed global workforce.
Familiarity with IC-specific tools and platforms: SharePoint/Viva Engage, newsletter platforms (Staffbase, Poppulo, or equivalent), and digital signage systems.
Experience working in or alongside a communications Center of Excellence (CoE) model.
Exposure to executive communications, including C-suite editorial support or voice development.
Working knowledge of communications measurement frameworks and analytics platforms.

Responsibilities

Own the editorial strategy and day-to-day governance of enterprise internal communications channels.
Coordinate priorities across editorial teams, managing workflows, planning cycles, and key initiatives.
Define and enforce channel roles, decision rights, standards, and usage guidelines to minimize duplication and confusion.
Ensure content is prioritized, sequenced, and delivered in alignment with enterprise narratives, key business moments, and editorial calendars.
Establish and oversee story intake processes and tools, including briefing templates and editorial standards across all internal communications output.
Drive consistent, high-quality storytelling aligned with Chevron’s enterprise priorities and brand standards.
Monitor channel performance and overall channel health, recommending optimizations informed by data and employee insights.
Partner with measurement and analytics teams to establish a regular performance reporting cadence and success criteria.
Translate channel and content performance data into clear, actionable editorial recommendations.
Maintain an editorial decision log; analyze trends and surface recurring risks, constraints, or friction points on a quarterly basis.
Advance the strategic use of communications technology and visual storytelling to improve reach and engagement.