Advisor-Coach and Magis Program Coordinator

Loyola University New Orleans•New Orleans, LA

About The Position

The Student Success Center at Loyola University New Orleans seeks an Advisor / Success Coach to provide personalized advising and coaching to a caseload of approximately 200–250 undergraduate students. The role helps students navigate course and program selection, academic regulations and procedures, campus support resources, study habits, community and campus engagement, and financial wellness. As a trained success coach, the Advisor / Success Coach empowers students to identify goals, develop plans, and build motivation. The position supports student retention and a student-centered experience. It may also contribute to the first-generation student mentoring program, exploratory studies, Student Success workshops, and other retention-focused initiatives. The role is part of the Student Success Center team, interacts with SSC staff, and reports to the Director of Advising and Coaching.

Requirements

Bachelor’s degree required.
Eagerness to learn and implement student-centered advising and coaching techniques that enable students to direct their academic and personal goals.
Excellent interpersonal, communication, organizational, and technical skills.
Demonstrated ability to work effectively as both a team member and a leader.
Ability to develop and execute programs and events.
Ability to work with diverse faculty, administrators, students, alumni, and staff.
Sensitivity to the needs of a diverse student body.
Availability to work some evenings and weekends as required.
Ability to speak and listen effectively in individual or small-group settings.
Ability to complete job duties with or without reasonable accommodations.

Nice To Haves

Master’s degree preferred.
Experience advising, coaching, mentoring, or counseling preferred.
Experience working with undergraduate students in higher education strongly preferred.
Teaching experience preferred.

Responsibilities

Build trusting relationships with a diverse undergraduate student population through personalized advising and coaching sessions for approximately 200–250 assigned students.
Contact all assigned students and monitor their academic, career, and personal goals, interests, and needs; provide individual guidance and referrals to campus resources as appropriate.
Maintain appropriate documentation, including student performance and outcomes.
Prioritize and carry out advising and coaching actions that help remove barriers to student success.
Attend monthly training sessions, collaborate with trained success coach trainers as needed, and earn Success Coach certification within the first years of employment.
Help manage data to identify students at risk, communicate with student cohorts about advising and coaching initiatives, and provide assessments for retention efforts.
Compile and prepare reports based on retention targets.
Develop workshops that teach academic success skills to complement coaching efforts; schedule, advertise, and track Student Success Workshops.
Build rapport with undergraduate students, colleagues, and campus partner representatives, and make referrals when necessary.
Achieve mastery of advising and coaching technology platforms, including Student Information Systems (SIS), Loyola Online Records Access (LORA), Loynotes, and UAchieve / Planner.
Perform other duties as assigned.