Advice Nurse, Mental Health Work From Home

Sutter Health•Salt Lake City, UT

6d•$39 - $54•Remote

About The Position

The Virtual Mental Health Intake RN provides competent and thorough intake services by screening the psychiatric and medical needs of referrals for psychiatric and chemical dependency admissions. The role uses virtual assessment skills, phone triage, and patient assessments to triage acute crises and direct patients to the appropriate level of care. The nurse performs mental status assessments when an involuntary hold evaluation is required, determines appropriate patient placement based on illness severity, and provides illness advice, self-care interventions, resource identification, consultation, and referrals. The role applies the nursing process, physician input, and Sutter Health-approved telephone nursing guidelines and protocols to support efficient operations, quality care, and positive patient outcomes. Applicants must reside in Utah, Idaho, Arizona, Louisiana, Missouri, Montana, Tennessee, or South Carolina. The position is full-time, with 12-hour evening/night shifts, variable days, rotating weekends, and 36 weekly hours. It is a regular, non-exempt position.

Requirements

Graduate of an accredited school of nursing.
California Registered Nurse license, which must be acquired before starting.
Registered Nurse license in the state of residence.
Professional knowledge of clinical nursing protocols, regulations, standards of care, and risk management, particularly in disease processes, emergencies, health sciences, and pharmacology.
Advanced clinical knowledge of medical diagnoses, procedures, protocols, treatments, and terminology, including working knowledge of state and federal regulations and guidelines.
Analytical and project management skills, including problem analysis, identifying alternatives, providing solutions, and implementing effective changes.
Strong communication, interpersonal, and interviewing skills, including explaining medical results or sensitive information clearly and professionally to diverse audiences.
Proficient computer skills, including Microsoft Office Suite and experience with electronic medical or health records.
Ability to work independently and as part of a multidisciplinary team, with exceptional attention to detail and organizational skills.
Ability to manage multiple priorities or projects, including rapidly changing priorities, while maintaining schedules.
Ability to use precedents, departmental guidelines and policies, experience, and judgment to identify and solve standard problems.
Ability to build collaborative relationships with peers, physicians, nurses, administrators, and the public.
Must reside in Utah, Idaho, Arizona, Louisiana, Missouri, Montana, Tennessee, or South Carolina.

Nice To Haves

One year of mental health experience.
Two years of practical nursing experience in a hospital, clinic, urgent care, or emergency department.

Responsibilities

Conduct initial screening of psychiatric and medical needs for referrals for psychiatric and chemical dependency admissions.
Use phone triage and virtual patient assessments to assess needs, including acute crises, and determine the appropriate level of care.
Perform mental status assessments when an involuntary hold evaluation is required.
Determine patient placement based on illness severity.
Provide illness advice and self-care interventions; identify resources, consult, and refer patients as appropriate.
Apply the nursing process, physician input, and approved telephone nursing guidelines and protocols to support quality care and positive patient outcomes.
Recognize unsafe or emergency situations and respond appropriately and professionally.
Protect the privacy of patients’ protected health information.