Advertising Specialist

Hard Rock Hotel & Casino OttawaCoconut Creek, FL
Onsite

About The Position

Seminole Casino Coconut Creek offers an energized and upscale local casino experience featuring over 2,300 Las Vegas-style slot machines and over 80 live Table Games with real dealers and real cards, including Blackjack, Baccarat, 3-card Poker, and more along with 30 tables of live and tournament Poker. For the full Vegas experience, play at one of our four Craps or six Roulette tables. Place cash bets on sports with the Hard Rock Sportsbook kiosks available only at Seminole Casinos in Florida. For guests who prefer a non-smoking environment, our Smoke-Free Pavilion offers over 350 smoke-free Slots, including High Limit favorites, as well as 10 live Table Games with convenient access via the west parking entrance. High Limit areas offer 200 premium slots and 13 live Table Games for guests who prefer an elevated gaming experience. Coco also offers world-class dining, including its award-winning steakhouse, NYY Steak, as well as a variety of other dining options, such as the New York-style 1st Street Deli, Italian bistro-inspired Sorrisi, and breezy Sunset Grill. Live entertainment can be found several nights a week at Sunset Grill, Legends Lounge, Nectar, and Sound Bar (located in the Smoke-Free Pavilion). Open 24/7, 365 days a year, Seminole Casino Coconut Creek is located at the corner of U.S. 441 (State Road 7) and Sample Road in Coconut Creek, Florida. For more information, call (954) 977-6700 or visit CasinoCoco.com. Like us on Facebook at facebook.com/seminolecasinocococreek, follow us on Twitter @CasinoCoco and Instagram @seminolecasinococonutcreek, and subscribe to our YouTube channel at youtube.com/SeminoleCasinoCC. Our Commitment to Service: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Requirements

  • A good eye for design and familiarity with basic graphic design mechanics: file formats, graphic design packages
  • Ability to multi-task with solid time and project management skills
  • Ability to work proactively and effectively within a fast-paced, complex, and dynamic environment
  • Proficient with Microsoft Office, Word, PowerPoint with high level of Excel proficiency.
  • Must possess proficient grammatical skills to include ability to draft and edit copy for various marketing collateral and initiatives; outstanding communication, writing and proof-reading abilities required
  • Must possess proficient mathematical skills to include ability to add, subtract, multiply and divide, specific to position responsibilities.
  • High level of self-direction, self-motivation, and energy
  • Present an image of excitement, enthusiasm with a friendly and outgoing personality, while being able to project a professional appearance.
  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
  • Must demonstrate extraordinary customer service skills with effective listening skills.
  • Must possess excellent oral and written communication skills with ability to independently maintain high levels of productivity.
  • Must be able to communicate effectively with guest in English, specific to positions duties and responsibilities.
  • Ability to work flexible schedule including nights, weekends and holidays as needed.
  • Must be able to stand for an entire shift and be able to continuously maneuver throughout the Casino.
  • Must be able to respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other office equipment.
  • Must be able to push, pull and lift 10-30 pounds and ability to bend, reach and stoop on a limited basis.

Nice To Haves

  • Moderate experience and understanding of Adobe Creative Cloud applications, including Photoshop, for image manipulation and graphics creation preferred.
  • Bachelor’s degree from a four-year college or university is preferred; preferably with coursework or equivalent experience in either business, advertising, marketing or related field; or equivalent combination of education and experience.

Responsibilities

  • Assists in planning and implementation of marketing department initiatives.
  • Responsible for the coordination of production, printing, implementation and distribution of advertising messaging across multiple channels.
  • Interface with all departments to ensure timely development of creative materials for all property promotions.
  • Responsible for all aspects of property signage, digital and print: planning, development and execution/installation, and budgetary accountability for same.
  • Coordinate production schedules for various projects, including tracking and scheduling all copy, art, lists, cost estimates, invoices and other material through every stage of production.
  • Assist with marketing plans and run lists for all media, including outdoor, radio, television, print and internet, and execution thereof.
  • Assist with social media initiatives, digital advertising campaigns and website content.
  • Coordinate photo shoots for printed material, social media and advertising.
  • Obtain bids and initiate purchases in accordance with company policy; work with Purchasing and Warehouse on inventory and deliveries.
  • Maintain records of all completed projects, including final files.
  • Assist with Direct Marketing production and execution as needed.
  • Assist with promotions and special events as needed.
  • Conduct oneself in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Other duties as assigned.
  • Create and ensure a fun-filled, entertaining and exciting environment with the five F’s - Fast, Fun, Friendly, Fresh and Focused
  • Treat Guests with a sense of caring and individuality while effectively identifying their specific needs
  • Inform Supervisor of Guest needs which may require special accommodations
  • Show special recognition of frequent Guests
  • Maintain a safe, clean and comfortable environment for Guests at all times
  • Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return
  • Present a neat, clean and well-groomed appearance at all times
  • Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests
  • Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility
  • Promote positive public relations and create an enjoyable atmosphere for all
  • Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations
  • Maintain a professional and positive relationship with vendors, Guests and co-workers
  • Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance
  • Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
  • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns
  • Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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