Advertising Operations Specialist II (Vin Solutions)
About The Position
The Advertising Operations Specialist II is the execution engine behind AMP's multi-channel marketing delivery. You will partner directly with Client Relationship Managers to build, QA, launch, and optimize campaigns across Email, Text/SMS, Direct Mail, Social Advertising, and more — powering measurable outcomes for automotive dealership clients across the country. This role is ideal for someone who thrives on precision, takes ownership of their work, and wants to grow inside a fast-moving, high-visibility team at VinSolutions — a Cox Automotive brand. This is a fully remote role- Schedule is Monday-Friday day shift hours based on local time zone.
Requirements
- High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; OR 5 years’ experience in a related field
- Proven customer service skills with strong written and verbal communication (English required)
- Proficient in computer troubleshooting; comfortable learning proprietary platforms with on-the-job training
- Familiarity with web-based technologies and systems; Windows OS knowledge required
- Strong technical, problem-solving, and critical thinking skills
- Exceptional organization, professionalism, and time management
- Experience managing projects or processes within a team environment
- Proficient in MS Outlook, Word, Excel, PowerPoint, Adobe, and Visio
- Demonstrated ability to prioritize, self-direct, and deliver in a fast-paced environment
Nice To Haves
- Bachelor's degree preferred
- Hands-on experience with email, text/SMS, or direct mail campaign execution
- Automotive service marketing background is a significant plus
- Familiarity with CRM or marketing automation platforms (Mautic, VinSolutions, or similar)
- Current experience with Cox Automotive (CAI) Managed Services
Responsibilities
- Build and QA marketing campaign target audiences, email templates, direct mail content, text marketing templates, and other digital marketing assets
- Launch campaigns inside the VinSolutions Automotive Marketing Platform (AMP), maintaining accuracy and timeliness across all channel deliverables
- QA completed graphic design work and coordinate dealer customer approvals
- Process and execute assigned task work efficiently, meeting timelines agreed upon with supported CRM team members
- Work alongside Client Relationship Managers and the AMP Product Team to implement campaigns on behalf of automotive dealership clients
- Coordinate with other Managed Services teams to fulfill client campaign needs
- Support the collection, distribution, and execution of task work for AMP Managed Services clients
- As you build proficiency, take on limited client communication (written and verbal) to support campaign updates and approvals
- Participate in trainings, workshops, and platform updates as assigned
- Demonstrate initiative to expand responsibilities as performance is proven
Benefits
- Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
- Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
- Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
