Adventure Technician (UTV, Slingshot & Snowmobile Rentals)

Spearfish Canyon Lodge

8d•Onsite

About The Position

Spearfish Canyon Adventures is seeking reliable, customer-focused Adventure Technicians to support our Polaris UTV, Slingshot, and snowmobile rental operations. This role is hands-on, fast-paced, and guest-facing—ideal for someone who enjoys the outdoors, problem-solving, and delivering exceptional experiences. Adventure Techs are responsible for ensuring guests have a safe, smooth, and memorable rental experience from check-in to return.

Requirements

Strong customer service and communication skills
Comfortable working in a fast-paced, outdoor environment
Ability to operate UTVs, Slingshots, and/or snowmobiles (training provided)
Valid driver’s license with clean driving record
Ability to lift 50+ lbs and work on your feet for extended periods
Must be dependable, punctual, and team-oriented

Nice To Haves

Mechanically inclined
Powersports, outdoor recreation, or rental experience
Basic mechanical or maintenance background
Experience handling guest services or reservations

Responsibilities

Greet guests and provide a welcoming, professional first impression
Check guests in and out for rentals efficiently and accurately
Review rental agreements, safety guidelines, and operating instructions
Answer incoming calls and assist with reservations, questions, and bookings
Handle payments and maintain accurate transaction records
Prepare machines (UTVs, Slingshots, snowmobiles) for guest use
Conduct pre-ride safety briefings and equipment walkthroughs
Inspect units before and after rentals for damage or maintenance needs
Ensure all waivers and documentation are properly completed
Respond to guest issues in the field, including breakdowns or navigation assistance
Perform basic troubleshooting and minor repairs when needed
Safely transport or assist guests back to base when necessary
Maintain cleanliness and organization of the rental facility and equipment
Assist with fueling, staging, and minor upkeep of vehicles
Support team members during busy periods
Uphold all safety policies and procedures