Advancement Data & Reporting Analyst (Raisers Edge)

Cheyney University of Pennsylvania•Cheyney, PA

About The Position

Cheyney University of Pennsylvania seeks an Advancement Data & Reporting Analyst to serve as the primary administrator and institutional expert for Blackbaud Raiser’s Edge. The position supports fundraising, alumni engagement, reporting, and donor stewardship while ensuring data integrity, compliance, and transparency. It collaborates with Advancement staff, University Finance, Information Technology, and Blackbaud to help advance the University’s mission and strategic priorities. The role maintains and improves Raiser’s Edge operations, including constituent and gift records, gift processing, queries, reports, data audits, imports and exports, and system security. It provides reporting and analysis for University leaders and stakeholders, supports fundraising and stewardship workflows, and trains and assists Institutional Advancement users. The position also handles sensitive donor and alumni information confidentially and discreetly.

Requirements

  • Bachelor’s degree from an accredited institution.
  • At least two years of hands-on experience with Blackbaud Raiser’s Edge creating queries, exports, and reports, and using import/export tools for data updates and bulk processing.
  • Experience supporting fundraising, advancement, or alumni operations.
  • Strong analytical and reporting skills, with attention to detail and accuracy.
  • Ability to handle confidential donor and alumni information with discretion.
  • Effective communication skills and strong customer-service skills.
  • Strong knowledge of advancement fundraising software, specifically Blackbaud Raiser’s Edge.
  • Demonstrated proficiency in Microsoft Excel, including managing data, generating reports, and performing basic data analysis.
  • Understanding of advancement and alumni relations data in a higher education environment.
  • Strong organizational and problem-solving skills.
  • Ability to collaborate effectively in a shared-governance, mission-driven institution.
  • Commitment to equity, transparency, stewardship, and student success.
  • Ability to interact with diplomacy and tact amid influential clients and diverse groups.
  • Ability to adapt and respond to various situations.

Nice To Haves

  • Master’s degree.
  • Relevant professional credentials or certifications in Blackbaud Raiser’s Edge and/or NXT.
  • Three to five years of hands-on experience with Blackbaud Raiser’s Edge.
  • Knowledge of Raiser’s Edge/NXT software.

Responsibilities

  • Identify opportunities to improve advancement operations, reporting efficiency, and data use.
  • Configure and maintain system security, user permissions, and workflows in alignment with university policy, PASSHE guidance, FERPA, and data privacy standards.
  • Document data standards, business rules, and system processes.
  • Coordinate system updates, enhancements, and vendor support with University IT and Blackbaud.
  • Maintain accurate and timely constituent, alumni, donor, and gift records in Raiser’s Edge.
  • Perform gift processing, queries, and report writing in Raiser’s Edge.
  • Conduct routine data audits, de-duplication, validation, and quality assurance reviews.
  • Support compliance with donor intent, gift acceptance policies, and Commonwealth audit requirements.
  • Perform data maintenance and use import/export functionality.
  • Produce regular and ad hoc reports for Advancement leadership, the President’s Office, and University stakeholders.
  • Support reporting for annual giving, major gifts, alumni participation, grants, and special initiatives.
  • Collaborate with University Finance on gift reconciliation, fund reporting, and fiscal compliance.
  • Provide data analysis to support institutional planning and fundraising strategy.
  • Support gift processing, pledges, acknowledgments, and donor recognition workflows.
  • Assist with campaign and appeal setup, prospect tracking, and stewardship reporting.
  • Provide operational support to development officers and alumni relations staff.
  • Train Institutional Advancement staff on Raiser’s Edge functionality, data entry standards, and reporting tools.
  • Develop user guides and training materials to promote consistency and best practices.
  • Serve as the primary Raiser’s Edge contact for system troubleshooting and user support.
  • Promote collaboration and shared responsibility for data quality across the Advancement team.
  • Stay current on Blackbaud upgrades, higher education advancement trends, and PASSHE best practices.
  • Handle sensitive issues and information with confidentiality and discretion.

Benefits

  • Health, vision, and dental insurance.
  • Wellness programs.
  • Generous retirement plans.
  • Generous paid vacation and paid sick time.
  • Military leave.
  • Paid time off for most major holidays.
  • Tuition waiver for the employee and family members.
  • Training and development.
  • Advancement opportunities.
  • Positive and purposeful work environment.
  • Commitment to work-life balance and employee personal and professional growth.
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