Advanced Technician ( Lawton)

Cable ONE • Lawton, OK

66d • Onsite

About The Position

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace. Join Sparklight as an Advance Technician and use your talents to make a meaningful impact with your team and the more than 900,000 residential and business customers we serve in over 21 states. You will consistently exceed delivery on our promises to be helpful, personal, proactive, and committed by supporting our customers with internet, phone, and video services that help them stay connected to what matters most – whether that’s making sure families can video chat with deployed service members, ensuring a Twitch streamer is connected late at night, or giving a small business owner faith that their internet connection will power their team through client pitches and product demos.

Requirements

• One-year certificate from college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.
• Must successfully complete Sparklight Technical Training Center Advanced Technician course within 6 months of accepting position.
• A working knowledge of signal level meters, volt-ohm meters (VOM), leakage detection equipment, time domain reflectometer (TDR), optical time domain reflectometer (OTDR) and other related test equipment.
• Knowledgeable of rules and regulations of various regulatory bodies impacting the operation of a telecommunications system including, but not limited to, FCC, NEC, NESC, OSHA, and DOT, as well as all local ordinances.
• Must possess a valid driver's license of the state in which the individual is employed.
• The position requires the ability to work a variable schedule and respond to service interruptions during regular business hours, shift work or when on-call.
• Must be available to work overtime including weekends, evenings, and holidays as required.

Responsibilities

• Maintain high level service by troubleshooting and diagnosing malfunctions in the Headend, HFC and fiber optic networks, and the Home Terminal Units.
• Support customers by repairing both local plant performance issues and customer-owned equipment, using electronic test equipment.
• Read and interpret system/network design maps.
• Verify as built documentation; Compare findings in the field with existing documentation and report findings following Company standard process.
• Splice and/or terminate coaxial and fiber optics cables, mount active and passive devices, both aerial and underground (cabinets and vaults), activate actives devices and test to ensure optimal performance of all equipment in the HFC/fiber optic plant to Company, manufacturer, and design specifications.
• Perform surveys to determine if customer-requested locations are capable of receiving service.
• Create maps/drawings as necessary to assist in estimating costs for plant/drop extensions if location is beyond acceptable distance from existing plant.
• Perform underground facility locates accurately using plant maps and electronic locating equipment in order to prevent cable damage and service interruptions.
• Perform construction maintenance duties as necessary including: splicing aerial/underground coaxial and/or fiber optic cables and equipment to restore cable plant to system specification; splicing and activating new coaxial plant; repairing and/or replacing damaged aerial/underground plant; and inspecting, repairing and/or replacing power supplies.
• Continuously monitor plant for ingress/egress and perform signal leakage ride-out activities and track and repair signal leakage, as necessary.
• Train system technical personnel as directed by local system management.

Benefits

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• FREE Sparklight premium services (cable/phone/internet) if in Cable One Service areas
• Tuition reimbursement (up to $5,250 on 1st year)
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree