Advanced Practice Provider - TextCare (Virtual Health Assessments)

One to One Health•Chattanooga, TN
•Hybrid

About The Position

TextCare Providers deliver virtual acute & primary care support through text, phone, and video from our corporate office in Chattanooga, TN. Providers build trusted patient relationships, coordinate follow-up care, and help improve access, outcomes, and overall patient experience within a text-centered care model.

Requirements

  • Ability to work Monday – Friday (8-hour shifts)
  • Completion of an accredited NP or PA program
  • Active Tennessee NP or PA license – or willingness to apply for one before start-date
  • Prescriptive authority
  • BLS certification
  • 1+ years of relevant clinical experience

Nice To Haves

  • Previous Telehealth Experience
  • Previous Wellness visits experience
  • 1+ years of primary care experience
  • Previous experience conducting virtual (telephonic, video) HIRs/HRAs
  • Multi-state licensure
  • Experience in urgent care or acute care environments
  • Typing speed of 65+ WPM

Responsibilities

  • Deliver virtual preventive, urgent, and primary care services, including assessment, diagnosis, treatment, medication reconciliation, health coaching, and referrals.
  • Complete a high volume of virtual wellness visits (HRAs & HIRs), ensuring timely, accurate, and thorough documentation.
  • Proactively engage high-risk members and those less likely to receive routine primary care.
  • Identify care gaps and improve members’ access to licensed providers and appropriate services.
  • Cross-train across virtual urgent care and primary care service lines.
  • Comply with all applicable laws, regulations, and organizational policies.
  • Perform other duties as assigned.

Benefits

  • comprehensive benefits designed to support your health, well-being, and future
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