Advanced Practice Provider 1, CareLine

ChenMed • Miami Gardens, FL

55d • $111,140 - $158,771 • Remote

About The Position

The Advanced Practice Provider (APP) I, CareLine provides diagnostic patient care primarily through virtual consultations by video conference or telephone. This role serves as the dispositional authority for after-hours and weekend clinical calls and is responsible for assessing, diagnosing, treating, and accurately documenting patients’ physical and psychosocial health status through collection of health data. The position is available as a part-time weekends role or as a full-time evenings and Saturdays role.

The APP develops and implements patient management plans, supports care planning and health education, and coordinates referrals and counseling as appropriate. The role collaborates with primary care providers and other medical professionals, uses telemedicine protocols to support expected clinical outcomes, and contributes to quality improvement and the development of telehealth practices, systems, policies, and protocols. Depending on the assigned schedule, evening, overnight, weekend, and holiday availability is required. The position requires at least four holidays of work per calendar year and travel for meetings, training, or legally required onsite physician observation and medical record review.

Requirements

• Bachelor’s degree in Nursing (BSN) and graduation from a school of nursing for Advanced Practice Nursing with certification in the area of specialty.
• Master’s degree in Nursing.
• For nurse practitioners, board certification by AANP or ANCC.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross upon hire.
• Current DEA number for Schedule II–V controlled substances may be required depending on the state of practice.
• Multistate licensure including Florida and Virginia, plus licenses in at least two of the following states: Georgia, Michigan, Missouri, Ohio, Pennsylvania, Tennessee, Texas, Illinois, Kentucky, Louisiana, or Kansas.
• At least 3 years of acute or primary care clinical work experience.
• Expert business acuity and expert knowledge of job-related functions, practices, processes, procedures, techniques, and methods.
• Knowledge of medical practices sufficient to function independently as a certified practitioner and in collaboration with and consultation from licensed physicians, specialists, and other medical providers.
• Demonstrated record of consistently achieving clinical performance metrics.
• Technical capability to conduct telemedicine visits in accordance with state and federal regulations.
• Excellent clinical judgment, problem-solving ability, and ability to prioritize and work under pressure.
• Ability to provide constructive feedback and communicate and collaborate professionally with physicians, patients, and other team members.
• Ability to work effectively with a multidisciplinary team.
• Proficiency in Microsoft Office products, including Excel, Word, PowerPoint, and Outlook, and competence in keyboarding and other required systems.
• Ability and willingness to travel for meetings and training up to 10% of the time.
• Ability and willingness to travel to Georgia or other states that require onsite physician observation and medical record review.
• Availability to work evenings or overnights and/or weekends depending on the assigned schedule; ability to work at least four holidays per calendar year.
• Spoken and written fluency in English.
• Ability and willingness to obtain independent or autonomous NP practice in applicable states.
• Ability to acquire knowledge and skills to maintain expertise in the area of practice.
• If supporting patients in Georgia, comply with state law requiring quarterly (or legally mandated) travel to Georgia for onsite observation and medical record review by the delegating physician.
• If supporting patients in Tennessee, comply with state law requiring biannual (or legally mandated) travel to Tennessee for onsite observation and medical record review by the delegating physician.
• Comply with other state laws that may require travel for onsite observation by the delegating physician.

Nice To Haves

• At least 2 years of telehealth work experience.
• Bilingual Spanish or Creole.

Responsibilities

• Assess acute and non-acute clinical problems through virtual video conference or telephone.
• Perform and document physical evaluations and patient histories; analyze trends in patient conditions; develop, document, and implement patient management plans based on clinical findings.
• Help develop plans of care that may include health education, physician referrals, case management referrals, and patient or family counseling.
• Plan care based on the patient population and applicable protocols, taking into account cultural background, understanding, personality, and support systems; serve as a patient advocate.
• Collect comprehensive and focused health data about patients and families and analyze it to determine appropriate health maintenance or improvement methods.
• Confer with patients’ primary care providers and other medical providers to report health data and support compliance with guidelines.
• Use telemedicine and appropriate protocols to support optimal patient outcomes; collaborate with the on-call primary care provider as needed and evaluate progress toward expected outcomes.
• Work with key contributors to improve the quality of telehealth practices and systems using data that demonstrates program effectiveness and success.
• Communicate through appropriate formats, tools, and technologies to build professional relationships and deliver care across the continuum.
• Use appropriate resources to plan and provide safe, effective, and financially responsible services.
• Provide professional customer service to internal and external customers.
• May participate in clinical rounds and conferences, risk and quality management programs, and relevant meetings.
• Follow departmental goals, performance standards, regulatory and quality requirements, policies, and procedures; practice in accordance with a written or electronic practice agreement.
• Participate with the clinical team in developing telehealth and telemedicine policies, procedures, and protocols.
• Initiate or participate in quality improvement activities that produce approved outcomes; participate in committees supporting growth and provide feedback on others’ practice to improve patient care.
• Coordinate services with other programs and perform other duties as assigned or modified by management.
• Travel to applicable states for legally required onsite observation and medical record review by the delegating physician.
• Work at least four holidays per calendar year and travel to meetings and training as needed.

Benefits

• Great compensation and comprehensive benefits; specific benefit details are linked on the employer’s benefits page.
• Career development and advancement opportunities.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level