Advanced Practice Director - Florida

American Family Care•Panama City Beach, FL

About The Position

American Family Care (AFC), a nationwide urgent care network with more than 400 clinics across 26 states, is seeking an Advanced Practice Director for Florida. The role is not restricted to one location in Florida. The Advanced Provider Director is an experienced Nurse Practitioner or Physician Assistant who combines direct patient care with clinical leadership, mentorship, and operational strategy. The position reports directly to the VP of Provider Services and works in a regional dyad partnership, with shared accountability between clinical and operational leadership, to advance organizational performance across clinical, medical, and operational areas. The position balances 60% direct clinical care with 40% leadership and administrative work. Clinical duties include caring for patients of all ages in an urgent care setting, while leadership and administrative duties include provider support, onboarding, mentoring, schedule reviews, and coverage planning. The director also supports provider success, operational efficiency, patient experience, quality, and organizational standards.

Requirements

  • Unrestricted, active Nurse Practitioner or Physician Assistant license and national board certification in the applicable state(s).
  • At least 2 years of experience as a Nurse Practitioner or Physician Assistant in urgent care or a comparable high-volume clinical setting.
  • Internal AFC candidates must have an endorsement from their Regional Operations Director.
  • Demonstrated strong clinical performance and productivity metrics in current or prior roles.
  • Strong independent clinical judgment and ability to treat patients across the lifespan.
  • Current BLS certification.
  • Demonstrated leadership readiness through prior mentorship, onboarding support, or positive peer influence.

Nice To Haves

  • DOT certification is preferred, or may be required depending on the market.
  • Prior experience as a provider trainer, lead provider, or preceptor.
  • Ability to quickly adapt to AFC clinical workflows, documentation standards, and scheduling systems.
  • Experience with comparable EMR and scheduling platforms in a multi-site urgent care setting.
  • Proven ability to lead through influence and maintain peer credibility.

Responsibilities

  • Evaluate, diagnose, and treat urgent, non-emergent medical conditions for patients of all ages.
  • Perform standard urgent care procedures, including wound care, laceration repair, incision and drainage, and splinting.
  • Order and interpret diagnostic tests, including laboratory tests, x-rays, and EKGs; stabilize and transfer patients when necessary.
  • Maintain timely, compliant medical documentation and provide discharge education.
  • Serve as a clinical resource, role model, and peer mentor for market APPs.
  • Lead new provider onboarding, training, and workflow integration.
  • Reinforce organizational standards for documentation, clinical quality, and professionalism.
  • Identify clinical or performance gaps and escalate concerns appropriately.
  • Collaborate with Regional Operations and Workforce Management to optimize staffing, review schedules, and manage call-out escalations.
  • Help standardize care delivery and remove barriers to clinic flow and patient experience.
  • Maintain a competitive performance scorecard and support quality assurance and chart-review initiatives.
  • Support provider coaching, mentorship, engagement, and alignment with provider compensation models.
  • Use clinical and operational data analytics to support strategic planning, organizational success, and operational efficiency.
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