Advanced Management Partner

Cintas • Robinson Township, PA

10d

About The Position

Cintas is seeking an Advanced Management Partner to be trained and prepared for senior leadership roles. Before becoming a General Manager, the successful candidate will complete hands-on assignments designed to teach the fundamentals of several departments, including Customer Service, Affiliate Management, Accounting, and Sales.

The Customer Service assignment involves leading Account Managers and Customer Service Representatives who provide service to customers. Responsibilities in this assignment include hiring, developing, training, and motivating the team; visiting customers to maintain service levels; troubleshooting issues and upselling products; and coaching, evaluating, and providing performance feedback to team members.

The Service and Sales assignments will be combined into one management training experience during a period spent in the office. These assignments involve managing the Service Center, managing the sales, office, and production aspects of the office, and overseeing the service department.

Requirements

• Ability to travel 10%, including overnight stays.
• Bachelor's degree.
• Meet Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
• Have an active driver's license before the first day of employment.
• Be at least 21 years of age before the first day of employment.
• Obtain DOT medical certification before the first day of employment.
• Provide documentation regarding previous employment before the first day of employment.

Nice To Haves

• MBA.

Responsibilities

• Complete hands-on departmental assignments to learn the fundamentals of Customer Service, Affiliate Management, Accounting, and Sales.
• Lead Account Managers and Customer Service Representatives in delivering service to customers.
• Hire, develop, train, and motivate the customer service team.
• Visit customers to maintain service levels.
• Troubleshoot customer issues and upsell products.
• Coach and evaluate team members and provide performance feedback.
• Manage the Service Center as a whole.
• Manage the sales, office, and production aspects of the office.
• Oversee the service department.

Benefits

• Comprehensive medical, dental, and vision benefits, with premiums below the national average.
• Four medical plan options, including one offered at zero cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager