Advanced Management Partner

Cintas • Troy, MI

10d

About The Position

Cintas is seeking an Advanced Management Partner to be trained and prepared for senior leadership roles. Assignments before becoming a General Manager are hands-on and teach the fundamentals of Customer Service, Affiliate Management, Accounting, and Sales.

The Customer Service assignment involves leading Account Managers and Customer Service Representatives who provide service to customers. The Customer Service Manager responsibilities include hiring, developing, training, and motivating the team; visiting customers to maintain service levels; troubleshooting issues and upselling products; and coaching, evaluating, and providing performance feedback to partners.

The Service and Sales assignments are combined into one management training experience during time spent in the office. These assignments involve managing the Service Center as a whole, managing the sales, office, and production aspects of the office, and overseeing the service department.

Requirements

• Ability to travel 10%, including overnight stays.
• Bachelor's degree.
• Meet Department of Transportation or applicable Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
• Have an active driver's license before the first day of employment.
• Be at least 21 years of age before the first day of employment.
• Obtain DOT medical certification before the first day of employment.
• Provide documentation regarding previous employment before the first day of employment.

Nice To Haves

• MBA.

Responsibilities

• Lead a team of Account Managers and Customer Service Representatives to deliver excellent customer service.
• Hire, develop, train, and motivate team members.
• Visit customers to maintain service levels.
• Troubleshoot customer issues and upsell products.
• Coach and evaluate partners and provide performance feedback.
• Manage the Service Center as a whole.
• Manage the sales, office, and production aspects of the office.
• Oversee the service department.

Benefits

• Medical, dental, and vision benefits with premiums below the national average.
• Four medical plan options, including one offered at zero cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level