Advanced Field Service Engineer

HoneywellActon, MA
$42 - $52Hybrid

About The Position

Honeywell is hiring for an Advanced Field Service Engineer I in Acton, MA. You will prepare, update and provide technical documentation and submittals for approval and construction from building engineers, customers, contractors and internal team members. You will manage revision and correction of work instructions to be used by field installation teams. You will update the as built documents to be used by field technicians for maintenance and service. You will participate in continuous improvement initiatives in the processes related to project delivery and field service. You will collaborate with central engineering teams to gather information, use tools and update the central archives for each project delivered.

Requirements

  • Technical documentation and submittals preparation, update, and provision.
  • Revision and correction of work instructions for field installation teams.
  • Updating as-built documents for field technicians.
  • Participation in continuous improvement initiatives for project delivery and field service processes.
  • Collaboration with central engineering teams for information gathering, tool usage, and central archive updates.
  • Customer request validation, including review of inputs, scope clarity, and mapping expectations to deliverables.
  • Communication with customer representatives for project initiations, RFIs, and project close-out.
  • Ensuring quality and specification compliance of project deliverables.
  • Acting as a technical interface to customers for project execution within schedule and budget.
  • Identifying process and standard improvement opportunities.
  • Building rapport with cross-functional teams for smooth project execution.

Responsibilities

  • Validate customer request. Review inputs, ensure scope clarity, and map customer expectations in actual deliverables.
  • Collaborate with customer and field technicians
  • Converse and communicate with the customers' representatives for project initiations, RFIs & project close-out.
  • Ensure quality & specification compliance of deliverables for projects.
  • Act as technical interface to customers to ensure that projects are executed within agreed schedule and budget to meet the customer requirements.
  • Identify possible improvement opportunities in processes and standards.
  • Build rapport with other cross-function teams ensuring smooth execution of projects.

Benefits

  • Vehicle
  • Gas card
  • Laptop
  • Mobile phone
  • Travel and expense card
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