Adult Services Evaluator

King County•Chinook Building 401 5th Avenue Seattle, WA

2d•Hybrid

About The Position

King County's Department of Community and Human Services (DCHS) is seeking two mid-level evaluators to join the Performance Measurement and Evaluation (PME) unit. One position will focus on performance measurement strategies for older adults programs, and the other will focus on resilient communities programs. The PME unit is a team of approximately 50 professionals dedicated to developing frameworks for understanding program outcomes and equity impacts. This involves defining performance measures, managing data collection, supporting continuous quality improvement, and conducting in-depth analyses. The PME unit disseminates findings through presentations, reports, and dashboards. These evaluator positions will specifically support the Adult Services Division (ASD), which manages programs funded by the Veterans, Seniors and Human Services Levy (VSHSL) and other initiatives. ASD aims to achieve results in housing stability, financial stability, healthy living, social engagement, and system access for veterans, seniors, caregivers, and other vulnerable populations. This recruitment may also be used to create a pool of qualified candidates for future openings within the next six months.

Requirements

Demonstrated knowledge of equity and social justice principles and practices and ability to apply this knowledge to all areas of the work, including methods, analysis, results interpretation, and dissemination.
At least one (1) year of experience working with social, health, or human services projects in designing and implementing real-world performance measurement and evaluation, including quantitative and/or qualitative approaches.
Demonstrated ability to work across diverse perspectives to present analyses, find common themes, and identify relevant and actionable findings from performance measurement and evaluation.
Strong oral and written communication skills, including making formal presentations to a range of audiences, and describing evaluation concepts to partners who have varying degrees of experience in data and evaluation.
Demonstrated ability to form and maintain meaningful relationships with internal and external collaboration partners.
Ability to clean, validate, and analyze data using at least one statistical software or programming application, such as R, SQL, etc.
Experience with or interest in learning data visualization tools, such as Tableau or Power BI.

Nice To Haves

Background or experience in human services programs, specifically services for older adult populations, immigrants and refugees, and/or people with disabilities.
Experience working with administrative data and querying databases, or willingness to learn, including managing and linking data from multiple internal and external sources.
Experience utilizing a Results-Based Accountability framework.

Responsibilities

Serve as an evaluation subject matter expert for specific program areas, understanding the target population needs, relevant policy, and provider dynamics.
Explore and support how PME activities can align with program area strategic goals.
Lead discussions to understand program models and theories of change, and develop performance measures using a Results-Based Accountability (RBA) framework.
Develop data collection instruments and quality assurance processes for accurate and timely data collection.
Facilitate conversations to understand and utilize data for continuous quality improvement.
Support the design and implementation of evaluations for key initiatives using rigorous methods.
Consistently conduct analyses to explore inequities in program access, quality, and impact.
Analyze and interpret quantitative and qualitative data using appropriate statistical methods and data manipulation tools.
Develop reports, dashboards, presentations, and other visual representations of data for program monitoring, continuous quality improvement, and sharing evaluation findings.
Complete literature searches and synthesize relevant research to support proposal development and policy decisions.
Support the preparation and presentation of data requests, reports, and briefings for diverse audiences.
Actively contribute to anti-racist work and equity and social justice initiatives.
Support internal and external partners in using data for decision-making and continuous quality improvement.
Participate in the coordination of data collection and management, including data compilation and quality assurance.
Participate in team, work group, unit, division, and department meetings.
Perform other related duties as assigned.