Support Professional

Lutheran Social Services of WI & Upper MI • Appleton, WI

1d • Onsite

About The Position

Lutheran Social Services of WI & Upper MI is hiring an Adult Residential Support Professional for its Grandstone/Eastwood residential facilities. The facilities provide 24-hour supervision for adults facing mental health and/or addiction challenges, offering crisis support through educational groups, transportation, medication management, and assistance with daily living skills in a safe, recovery-focused environment. Staff are assigned a primary home base and may work at either of two locations approximately eight minutes apart as needed.

This is a full-time, third-shift position working 40 hours per week, with a schedule of either 7 p.m.–6 a.m. or 10 p.m.–6 a.m.

Requirements

• High school diploma or GED required.
• Reliable transportation required.
• Must pass background, caregiver, and medical checks.

Nice To Haves

• Experience in crisis or mental health services.
• College credits in social work, psychology, or human services.
• Valid driver’s license preferred.

Responsibilities

• De-escalate crisis situations using non-restrictive techniques.
• Support clients in group living, home, or community settings.
• Maintain confidential records and track client progress.
• Facilitate recovery-focused group activities and curriculum.
• Transport clients to appointments and community services.
• Assist with medication administration and basic healthcare needs.
• Promote independence through skill-building and resource connection.
• Participate in staff meetings, training, and community advocacy.
• Support clients during recreational and educational activities.
• Uphold healthy boundaries and make safety-focused decisions.
• Perform household duties such as grocery shopping and light cleaning.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts for health and dependent care.
• Free CCS training.
• Mileage reimbursement.
• Paid time off and 10 paid holidays.
• 403B retirement contribution option.
• Employee assistance program.
• Service awards and recognition.
• Public Service Loan Forgiveness (PSLF) eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED