ADULT PROTECTIVE SERVICES INVESTIGATOR DEVELOPMENTAL DISABILITIES FOCUS

Arizona Department of Administration•Apache Junction, AZ

1d•$44,205 - $46,475•Onsite

About The Position

The Adult Protective Services Investigator – Developmental Disabilities Focus investigates allegations of abuse, neglect, and exploitation involving vulnerable adults age 18 or older, with a focus on people with intellectual and developmental disabilities. The investigator assesses needs, determines whether protective or social services are required, documents cases, and makes referrals to appropriate services. The role involves working independently in the field and interacting with adults and family members at their homes or care facilities, as well as coordinating with caregivers, medical personnel, law enforcement, public fiduciaries, and other partners. The position handles complex cases involving adults in adult developmental homes, group homes, intermediate care facilities, the Arizona Training Program Coolidge, and skilled nursing facilities. It requires time-sensitive client contact and interviews, preparation of assessments and case summaries, and analysis of documents such as individual service plans and behavioral treatment plans. In-state travel is required, and employees may need to work longer shifts or provide after-hours coverage when necessary.

Requirements

Knowledge of physical and behavioral indicators of neglect and abuse involving adults with mental disabilities, people who are seriously mentally ill, and frail older adults.
Knowledge of case investigation and social work practices and principles, including elder rights, psychological abuse, and adult maltreatment.
Knowledge of appropriate interventions for behavioral, developmental, and psychological symptoms.
Skill in oral and written communication, time management and organization, critical thinking, and use of computer software such as Excel, Word, and Google Suite.
Ability to understand and apply federal and state statutes, APS regulations, and policies and procedures related to reporting vulnerable-adult maltreatment.
Ability to write clear, concise, and accurate reports; quickly assess, prioritize, and process cases; and interact professionally and calmly with clients and callers to obtain information efficiently.
In-state travel is required. Employees driving on state business must maintain a current, valid, class-appropriate driver’s license, meet driver-record requirements, and complete required driver training; personally owned vehicles used for state business must have required liability insurance.
Must successfully pass background and reference checks and searches of the Child Protective Services Central Registry and Adult Protective Services Registry.
Must hold a valid, unrestricted Level One fingerprint clearance card.
Must successfully complete E-Verify employment eligibility verification.
Must be willing to work longer shift hours or provide after-hours coverage if necessary.

Nice To Haves

Bachelor’s or master’s degree in social work, criminal justice, rehabilitation, healthcare, or a closely related field.
One year of professional case management or investigations experience, including intake, needs assessment, service planning, monitoring, and evaluation.

Responsibilities

Investigate, assess, evaluate, document, and refer appropriate services in complex cases involving adults with intellectual or developmental disabilities who are alleged to have experienced abuse, neglect, or exploitation.
Determine whether protective or social services are needed for individuals in adult developmental homes, group homes, intermediate care facilities, the Arizona Training Program Coolidge, and skilled nursing facilities.
Make time-sensitive contact with clients and interview people who may have relevant information.
Write case assessments and summaries.
Analyze complex documents, including individual service plans and behavioral treatment plans.
Coordinate with clients, family members, caregivers, medical personnel, police, public fiduciaries, and other external partners during investigations.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
10 paid holidays per year.
Vacation accrual of 4.00 hours bi-weekly for the first three years.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work/life balance.