Adult Protective Services Investigator Developmental Disabilities Focus

Arizona Department of Administration • Chandler, AZ

3d • $22 - $23 • Hybrid

About The Position

The Department of Economic Security (DES) is seeking individuals committed to service, community, and teamwork to join their Adult Protective Services (APS) team as an Adult Protective Services Field Investigator – Development Disabilities Focused. This role supports investigations involving individuals with developmental and/or intellectual disabilities. As an investigator, you will investigate allegations of abuse, neglect, and exploitation of vulnerable adults (those unable to defend themselves), 18 years of age or older. This is an ideal position for someone who is highly motivated, has problem-solving and decision-making skills, enjoys working independently in the field, and can provide comfort and resources to those who need help. You will interact with adults and family members in their home or care facilities and coordinate with external partners that range from caregivers, medical personnel, police, public fiduciaries, the public, and others in the course of your investigations. If you are passionate about protecting the most vulnerable adults in Arizona, we want you on our team!

Requirements

• Physical and behavioral indicators of neglect and abuse of adults with mental disabilities or seriously mentally ill and frail elderly
• Case investigation and social work practices and principles (e.g., elder rights, psychological abuse, adult maltreatment, etc.)
• Appropriate interventions for a variety of behavioral, developmental, and psychological symptoms
• Oral and written communication
• Time management and organization
• Critical thinking
• Using computer software packages (e.g., Excel, Word, Google Suite, etc.)
• Understand and apply Federal and state statutes, APS regulations, policies and procedures related to reporting of vulnerable adult maltreatment.
• Write clear, concise, and accurate reports.
• Quickly assess, prioritize, and process report cases when received.
• Handle clients and callers in a professional, calm manner eliciting information quickly and efficiently.
• In-state travel is required.
• Possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks.
• Successfully pass background and reference checks.
• Subject to a search of both the Child Protective Services Central Registry and the Adult Protective Services Registry.
• Shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to section A.R.S. 41-1758.07.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelor's or Master’s Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or a closely related field OR One (1) year of experience providing professional Case Management / Investigations Services (Intake, Needs Assessment, Service Planning, and Monitoring and Evaluation)

Responsibilities

• Investigates, assesses, evaluates, documents, and provides referral of appropriate services for the most complex case investigations involving individuals with intellectual and developmental disabilities, 18 years of age or older, alleged to be abused, neglected and/or exploited.
• Determines if there is a need for protective and/or social services for individuals residing in adult developmental homes (ADH), group homes, intermediate care facilities (ICF), Arizona Training Program Coolidge (ATPC) and skilled nursing facilities (SNF).
• Makes time sensitive contacts with clients and interviews anyone who may have information regarding the situation.
• Writes various assessments and summaries regarding the case.
• Analyzes a variety of complex documents including individual service plans (ISP) and behavioral treatment plans (BTP).

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level