Adult Mental Health Case Manager SP 3/4 (773)

HELEN FARABEE CENTER•Wichita Falls, TX

1d•Onsite

About The Position

Under the supervision of the Center Manager, this position is responsible for the delivery of clinical services and community supports to persons with severe and persistent mental illness, as defined by The Department of State Health Services (DSHS). Services must conform to the Resiliency and Disease Management Model, Performance Contract, Community Service Standards, Helen Farabee Regional MHMR Center policy and procedures, and Medicaid standards. The role requires an aptitude for working with severely mentally ill, often impoverished people, viewing this work as a clinical specialty. HFC incorporates principles of trauma-informed care throughout the agency, emphasizing cultural sensitivity and a safe and respectful environment for all individuals served and staff. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Reassignment is a condition of employment that may occur at the employer’s discretion, and work location and hours could change based on program needs.

Requirements

Bachelor’s degree from accredited college or university with major in social, behavioral or human services field
Must have valid driver’s license and be insurable to drive Center vehicles
Must pass and maintain all Center mandated trainings
Knowledge and skills in assessment, diagnostics, treatment planning, and community support services for children, adults, and geriatric persons with mental illness
Knowledge of psychotherapeutic medications and basic casework skills
Ability to read and proof correspondence, reports and computer printouts manually, etc.
Good spelling and grammar skills
Ability to write progress notes according to standard, assessments, brief mental status exams, memos, letters, various complex reports and miscellaneous other documents with acceptable spelling and grammar
Ability to relate verbal instructions, communicate in a courteous and effective fashion with co-workers, consumers and families, agencies and the public
Display a customer service orientation; at all times treating customers as equals and partners
Skilled in the use of personal and network computers, word processing, database, spreadsheet and office management software (Microsoft Office)
Familiarity with Streamline
Familiarity with CARE

Nice To Haves

Experience with Severe and Persistent Mental illness is preferred

Responsibilities

Deliver clinical services and community supports to persons with severe and persistent mental illness
Assist consumers in making informed choices
Educate consumers on community resources and assist with accessing services
Schedule uniform assessments and update treatment plans in accordance with consumer need
Serve on-call after regular business hours (if required)
Provide face-to-face assessment and crisis intervention services to any person requesting help or presenting a crisis at any time
Provide consultation and support for fellow staff as needed
Provide assistance keeping unassigned caseloads up to date and/or assistance to caseworkers with assigned caseloads as needed
Work with the Hospital Transition Program to assist with services provided
Learn about and implement trauma-informed practices within the scope of work for the position