Adult Hockey & Public Ice Programs Coordinator

University of Denver•Denver, CO

16h•Onsite

About The Position

The University of Denver’s vision is to be a “great private university dedicated to the public good.” Founded in 1864, DU is actively implementing its dynamic strategic plan, DU IMPACT 2025. Among the plan’s most significant goals is a strengthening of the 4Dimensional (4D) Experience for all students, including advancing intellectual growth, pursuing careers and lives of purpose, exploring character, and promoting well-being. At the Daniel L. Ritchie Center for Sports and Wellness, we build Pioneers for Life through excellence, character, and connection. We operate with a championship mindset; and we create and foster a winning culture every day. Inspired by our location in the Rocky Mountain West, we always find a better way forward; we work with optimism, passion, grit, and integrity. We forge lasting relationships one interaction at time; and our value to the University of Denver is the degree to which we offer connection points to a broad and diverse community. That's why were always looking ahead, and not just to the next championship or what's next in sports and wellness. Were also looking at what's next for you and how we can help you build a career you're proud of. Position Summary Reporting to the Assistant Director of Youth & Competitive Programs, the Adult Hocky and Public Ice Coordinator is responsible for the University of Denver’s Adult Hockey League (DUAHL) and public ice programs for the University community and Ritchie Center members and guests. This includes oversight of the following responsibilities including, without limitation; adult hockey sales & registration ($500,000+), public ice program (stick & puck, drop-in hockey, public skate) sales and registration ($150,000+), program scheduling, marketing and program promotion, human resources, skate management, virtual offerings, officiating, special events, and related programs and operations. The Adult Hockey and Public Ice Programs Coordinator is a team member within the University of Denver’s Division of Kennedy Mountain Campus, Wellness & Recreation and should always reflect the University of Denver and its Ice programs in a positive light.

Requirements

High School diploma or GED
CPR/AED/First Aid Certification

Nice To Haves

Bachelor’s degree
1 year of managing recreational ice programs

Responsibilities

Maximize Adult Hockey Leagues and Public Ice Programs within the scheduling matrix of the Daniel L Ritchie Center for Sports and Wellness.
Coordinate weekly days and times for leagues and public program schedules.
Create and host a minimum of 15 public ice special events including but not limited to: Skate with Santa, Spooky Skate, Noon Years Eve, themed skates.
Contribute to student engagement efforts in the Division by offering student only opportunities (Student Skate night, themed skates, etc)
Work closely with RWC operations team in supporting the scheduling of locker rooms and other team requirements that will be utilizing the Ritchie Wellness Center.
Ensure budget expectations and sales goals are met by evaluating price, number of offerings and labor utilization.
Recruit and coordinate new participants to program offerings.
Responsible for recruiting, hiring, training and scheduling hockey scorekeepers (3-5) and skate guards (3-5).
Create and maintain adequate staffing levels to ensure safety and quality of programs, while managing labor resources.
Schedule staff in SubItUp and ensure all shifts are covered.
Conduct evaluations of staff performance quarterly using the department-approved evaluation templates and schedules.
Manage all timecards for direct reporting staff.
Provide on-site supervision during Adult Hockey Leagues.
Be present during Adult Hockey leagues and resolve issues as they arise.
Manage communication and customer service of DUAHL and Public Ice Programs.
Assist customers with the registration process (online, phone, or in person).
Responsible for the creation and execution of Public Ice Programs Newsletter.