Adult ESOL Program Coordinator

CASA INC•Hyattsville, MD

7d•$48,000 - $53,540

About The Position

The Adult ESOL Program Coordinator works with the Education Team to deliver high-quality, task-based English language acquisition programming for adult speakers of other languages, promoting civic engagement and community integration. The coordinator oversees activities that support an effective adult ESOL program and performs other duties assigned by the ESOL Manager. The program uses Popular Education and practical, everyday learning experiences that draw on students’ knowledge and encourage peer teaching. Lessons and materials support civic engagement and community empowerment and connect with We Are CASA’s organizing and advocacy efforts. The coordinator helps instructors apply this approach, supports teachers and students, manages program operations and records, and contributes to outreach, assessment, and reporting. The role is shared between We Are CASA and its related nonprofit, CASA in Action. This arrangement does not affect salary or benefits. It is a union position represented by the Communication Workers of America, Local WBNG 32035.

Requirements

Bachelor’s degree in Education or a related field.
At least 3 years of teaching experience in adult ESOL and/or adult continuing education.
Proficiency in spoken and written English and Spanish.
Punctuality and ability to meet program deadlines.
Comfort with basic computer programs, including Google Suite, and willingness to learn other required programs.
Ability to work independently and as part of a team.
Strong attention to detail and organization; ability to multitask and prioritize across multiple sites or locations.
Knowledge of Popular Education and other adult education methodologies.
Experience working with immigrant learners with limited educational backgrounds and study habits.
Experience creating lesson plans that accommodate varied learning styles and learners with limited educational backgrounds and study habits.
Energetic, creative, and able to maintain a can-do attitude.
Respect for all cultures and support for the Popular Education principle that everyone can learn multiple languages.
Experience working with immigrant or low-income communities.
Support for We Are CASA’s mission and vision and commitment to social change and to growing a membership organization in which members have decision-making authority.
Strong interpersonal communication, conflict-resolution, and negotiation skills, with the ability to work effectively in a high-stress environment.
General cash-handling and accounting skills to collect and accurately record payments.
Excellent customer service skills.
Reliable transportation and a valid U.S. driver’s license.

Nice To Haves

TESOL certification.
Proficiency in French.
Experience with Salesforce or an alternative data system.

Responsibilities

Support the development and implementation of classroom advocacy tools aligned with We Are CASA’s progressive education model.
Track teacher lesson plans and provide feedback as needed.
Train instructors in Popular Education and ensure its appropriate use in the classroom and instructional materials.
Conduct teacher orientation and plan and facilitate teacher meetings and trainings.
Assist with selecting teacher candidates and program volunteers.
Ensure teachers and volunteers understand program rules and operating procedures.
Observe teachers in the classroom, provide feedback, and maintain observation records.
Create opportunities for dialogue among teachers and maintain open communication with teachers and volunteers, including conducting teacher surveys.
Participate in staff meetings with coordinators, the manager, and other We Are CASA staff.
Organize and administer standardized pre- and post-session language assessments; train and monitor teachers on test proctoring; and report results each session for grant-writing purposes.
Prepare supplemental and testing materials weekly.
Assist with student surveys about customer service, program quality, and language-skill acquisition.
Assist with planning end-of-session parties.
Monitor teacher supplies and materials.
Conduct community outreach and advertising, including distributing flyers, emailing community partners, and visiting local businesses and centers.
Recruit and register students, manage student adds and drops, maintain the master class list, and enter relevant information into Salesforce for recordkeeping and reporting.
Collect and record class registration payments and textbook sales.
Track program data and progress as required by funders and departmental priorities.
Provide onsite support to teachers and students.
Support We Are CASA organizing and advocacy efforts and recruit students to participate in CASA events.
Participate in We Are CASA actions, mobilizations, and events as needed and required.
Participate in annual planning, develop and carry out individual work plans, and evaluate and provide feedback on plans throughout the year.
Meet deadlines established by the supervisor and by department and individual work plans.
Promote We Are CASA membership and services and collaborate with other departments and programs to provide members with a positive experience and support community power-building.
Provide quality service and interactions to members, partner organizations, vendors, visitors, callers, and others encountered in the role.
Perform other job-related duties as assigned.

Benefits

Paid time off: annual leave starting at three weeks per year, accrued proportionally per pay period; two weeks of sick leave; three days of personal leave; and additional compensatory leave for exempt employees.
Sixteen paid holidays per calendar year.
Health, dental, and vision insurance, with employer premium contributions described in the posting.
Basic life and AD&D insurance.
Long- and short-term disability insurance.
Professional development reimbursement of up to $2,000 for eligible work-related study.
Employee Assistance Program.
Flexible Spending Account, including dependent care, as a voluntary benefit.
401(k) retirement plan with a 2% discretionary employer match.
Supplemental health insurance as a voluntary benefit.
Mileage reimbursement for positions required to drive on CASA business.
Cell phone stipend for positions required to use a cellphone for We Are CASA business.