Adult Education Student Information System Specialist @ Loma Vista Adult Education #4105

Mt. Diablo Unified School District•Concord, CA

18h•$477•Onsite

About The Position

Under administrators’ supervision, provides support for users of the Adult Education Student Information System (SIS) database. Maintains accuracy of SIS information and file system relative to student and staff records and for reporting. Provides attendance and related system-generated reports regularly at direction of administrators.

Requirements

Two years experience in technology information systems customer support.
Knowledge of SIS database operations
Knowledge of Rules and regulations relating to state attendance reporting
Knowledge of Standard business practices and equipment
Skills in Establishing priorities of data entry operation
Skills in Diagnosing and analyzing SIS user issues in order to recommend and/or assist with vendor-prescribed courses of action
Skills in Operating office equipment and peripherals (printers, scanners, etc.)
Skills in Establishing and maintaining effective working relationships with all staff
Skills in Good Customer Service
Skills in Communicating effectively orally and in writing
Skills in Meeting timelines and schedules
Ability to Effectively use and operate a computer and related software
Ability to Work independently with minimal direction
A valid California driver’s license

Responsibilities

Provides attendance and system generated reports on a monthly and quarterly basis for school leadership and additional reports as may be needed at the direction of administrators.
Examines attendance reports on a regular basis and as needed, provides a report to program staff for reconciliation of any discrepancies and then verifies discrepancies have been corrected.
Generates SIS new staff profiles and user levels as determined by administrators and maintains accuracy of SIS information and file systems relative to staff/employee and system access.
Provides SIS new user training and ongoing all staff SIS training as may be needed and as directed by administrators.
Enters program developed courses and associated class listings according to program and schoolwide schedules.
Provides routine technical support to staff for quarterly online registration.
Stays current on SIS vendor user new developments and features.
Ensures that SIS updates and/or changes made by vendor support attendance, record keeping and reporting as required.
Receives SIS issues from staff and provides resolution assistance.
Reports user issues to the developer/vendor as needed and communicates with developer/vendor to help resolve user issues.
As requested by administrator, provides attendance and student records verifications.
Sends out administrator messaging regarding critical and emergency notification alerts to all student and/or staff .
Performs related duties as assigned by administrator.