Adult Day Health Program Director

VITRA Health • Brockton, MA

2d • Onsite

About The Position

Our company is growing, and we believe that our team is the key to our success. That is why we are looking for an ADH Program Director to lead all areas of ADH operations at our Brockton Facility. If you’re a passionate, caring, motivated professional who is looking to become part of an awesome organization while making a difference in your community, we encourage you to apply today! About the Role: Responsible for operational management of the Adult Day Health Program and the delivery of quality medical, social, nutritional, and recreational services, as well as supervising program staff. Be on-site and available to staff, participants, and legally authorized representatives each week during the hours of operation. Operate the ADH program to ensure that services required by participants are available and are provided in accordance with professional standards of care, the Program's written policies and procedures, and all applicable regulations.

Requirements

• Sensitivity and understanding regarding the needs of elder and disabled persons and families.
• Ability to work well with persons of diverse backgrounds.
• Ability to exercise sound judgment under pressure.
• Bachelor's college degree required.
• Clinical degree in nursing, PT or OT required and or equivalent.
• A minimum of 6 years responsibility for management of adult day health programs, services or equivalent.
• Demonstrated integrity on personal as well as professional level.
• Exceptional organizational and communication skills, basic computer, and management skills
• Familiarity with the Department of Public Health, MassHealth and Child and Adult Care Food Program (CACFP) regulations and ability to put them into practice.
• Familiarity with provider services such as Senior Care Options (SCO), One Care, Area Service Access Points (ASAP) regulatory compliance and audit readiness
• Demonstrated robust experience in Massachusetts regulations.
• 8+ years of progressive leadership and management experience, including healthcare operations.
• Experience in developing and managing key operating indicators.
• Excellent customer service, interpersonal, and communication skills.

Nice To Haves

• Masters preferred.
• Bilingual in English and secondary language preferred

Responsibilities

• Direction and supervision of all aspects of the Program
• Management of personnel
• Ensuring appropriate supervision and evaluation of all personnel
• Overseeing Program safety and emergency evacuation plans
• Develops administrative plans and procedures.
• Managing the fiscal administration of the Program
• Establishing collaborative relationships with community services to ensure that necessary support services are available to participants and their families
• Notifying the participant or his or her legally authorized representative in the event of change in a participant's charges, billings, benefit status, or other administrative matters
• Delegating responsibility for managing the day-to-day operations of the Program during any short-term absence of the Program Director
• Overseeing the quality assessment and performance improvement program
• Immediately informing the participant, consulting with the participant's primary care provider, and immediately notifying the participant's legally authorized representative or contact person in the following circumstances: An emergency, serious incident, or fire; Severe illness involving the participant; An incident involving the participant which resulted in injury or which required medical intervention; A significant change in the participant's status; A need to alter the participant's treatment significantly; A significant revision of the participant's plan of care; A decision to transfer the participant from the Program.
• Immediately notifying the participant, the participant’s primary care provider, and the participant’s legally authorized representative or contact person, upon a decision to discharge the participant from the Program

Benefits

• Health Insurance
• Dental and Vision Benefits
• Supplemental Benefits including; Life, Accident, Critical Illness and Disability Insurance
• 401K with a company match
• Generous Paid-Time-Off
• Competitive pay rate
• Supportive team structure and company culture with a focus on work/life balance
• Upward career movement and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager