Adult Certified Peer Specialist

HEARTSHARE HUMAN SERVICES OF NEW YORKNew York, NY
$22 - $25Hybrid

About The Position

The Adult Certified Peer Specialist (NYCPS) uses lived experience of mental health recovery to provide non-clinical, recovery-oriented support to adult clients at HSVS’s OMH-licensed MHOTRS clinic. The Peer Specialist offers one-to-one support, co-facilitates groups, assists with navigation and self-advocacy, and partners with the multidisciplinary team to strengthen engagement, hope, and self-management. This role is supervised by licensed clinical staff and complements, but does not duplicate, clinical services.

Requirements

  • High school diploma required
  • Lived experience of mental health recovery and a willingness to share one's recovery story in service to others required.
  • New York State Certified Peer Specialist (NYCPS) or Provisional NYCPS required.
  • Candidates hired with a provisional certification must obtain full certification within 12 months of hire.
  • Commitment to recovery-oriented, person-centered, and culturally responsive practice.
  • Ability to travel locally within Brooklyn/NYC as needed (no client transport in personal vehicle).

Nice To Haves

  • Experience working in behavioral health, peer-run, or human services settings preferred.
  • Strong communication, empathy, boundary-setting, and teamwork skills; comfort with basic technology/EHR.
  • Bilingual capability (Spanish/English or other community languages) strongly preferred.
  • Completion of agency orientation (documentation, telehealth, crisis escalation, safety) and ongoing CE.

Responsibilities

  • Provide individual peer support (in-person, telehealth, and community-based) focused on recovery goals, wellness planning, coping skills, and system navigation.
  • Facilitate or co-facilitate peer-led groups (e.g., recovery, wellness, social connection, skills practice).
  • Use intentional, appropriate self-disclosure to promote hope and model recovery; maintain professional boundaries.
  • Conduct outreach and engagement, including pre-admission contacts to help prospective clients enter care.
  • Coordinate warm handoffs with clinicians; participate in treatment planning, case conferences, and team meetings.
  • Support linkage to community resources (benefits, housing, employment/education, social supports).
  • Promote person-first, culturally responsive, and trauma-informed care.
  • Complete strengths-based progress notes for each contact, linking to treatment goals; record start/stop times for 15‑minute unit billing.
  • Use EHR templates for Peer Support; follow confidentiality/HIPAA and agency documentation standards.
  • Pre-admission peer contacts: obtain Licensed Practitioner of the Healing Arts (LPHA) co-sign prior to billing.
  • Accurately log units for HCPCS H0038 (HE); add HQ for group services per policy; adhere to daily unit limits.

Benefits

  • Rewarding work in a team environment.
  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plans with employer contribution.
  • Health, dental, vision and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).
  • Employee appreciation programs and events.
  • Tuition assistance program.
  • Professional development opportunities.
  • Wellhub discount
  • Verizon Wireless discount.
  • BJs membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.
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