Adult Certified Peer Specialist

HEARTSHARE HUMAN SERVICES OF NEW YORK•New York, NY

3d•Hybrid

About The Position

The Adult Certified Peer Specialist (NYCPS) uses lived experience of mental health recovery to provide non-clinical, recovery-oriented support to adult clients at HSVS’s OMH-licensed MHOTRS clinic. The Peer Specialist offers one-to-one support, co-facilitates groups, assists with navigation and self-advocacy, and partners with the multidisciplinary team to strengthen engagement, hope, and self-management. This role is supervised by licensed clinical staff and complements, but does not duplicate, clinical services.

Requirements

Lived experience of mental health recovery and willingness to share recovery story in service to others.
NY State Certified Peer Specialist (NYCPS) or Provisional NYCPS required; provisional hires must obtain full certification within 12 months.
High School Diploma or Equivalent
Strong communication, empathy, boundary-setting, and teamwork skills; comfort with basic technology/EHR.
Commitment to recovery-oriented, person-centered, and culturally responsive practice.
Completion of agency orientation (documentation, telehealth, crisis escalation, safety) and ongoing CE.
Ability to travel locally within Brooklyn/NYC as needed (no client transport in personal vehicle).

Nice To Haves

Experience working in behavioral health, peer-run, or human services settings preferred.
Bilingual capability (Spanish/English or other community languages) strongly preferred.

Responsibilities

Provide individual peer support (in-person, telehealth, and community-based) focused on recovery goals, wellness planning, coping skills, and system navigation.
Facilitate or co-facilitate peer-led groups (e.g., recovery, wellness, social connection, skills practice).
Use intentional, appropriate self-disclosure to promote hope and model recovery; maintain professional boundaries.
Conduct outreach and engagement, including pre-admission contacts to help prospective clients enter care.
Coordinate warm handoffs with clinicians; participate in treatment planning, case conferences, and team meetings.
Support linkage to community resources (benefits, housing, employment/education, social supports).
Promote person-first, culturally responsive, and trauma-informed care.
Complete strengths-based progress notes for each contact, linking to treatment goals; record start/stop times for 15‑minute unit billing.
Use EHR templates for Peer Support; follow confidentiality/HIPAA and agency documentation standards.
Pre-admission peer contacts: obtain Licensed Practitioner of the Healing Arts (LPHA) co-sign prior to billing.
Accurately log units for HCPCS H0038 (HE); add HQ for group services per policy; adhere to daily unit limits.

Benefits

Rewarding work in a team environment.
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee appreciation programs and events.
Tuition assistance program.
Professional development opportunities.
Wellhub discount
Verizon Wireless discount.
BJs membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.