Adult Case Manager, Residential

Crossroads Health•Concord, CA

3d•Hybrid

About The Position

Crossroads Health, a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay. Our mission is to provide hope, healing, and healthcare to everyone. This position is for a Case Manager at North Coast House, a role focused on assisting individuals in the community and residential facility. The organization emphasizes mutual respect and work-life balance, seeking a passionate and empathic individual. The Case Manager at North Coast House offers case management services within the residential and community setting, primarily focusing on individual and group services. The role involves providing trauma-informed case management, including symptom monitoring and ongoing assessment of needs, to clients and their families in NCH, homes, and the community. The individual will also transport clients as needed to support treatment goals and provide group services. Additionally, the case manager will offer follow-up assistance for three months after discharge from NCH to aid in transitions.

Requirements

Able to work Full-time; 5 eight hour days with choice of one day on weekend either Sat or Sun or both and 4 days during the week
Three years’ related experience with High School Diploma or equivalent, or Associate’s Degree
QMHS/QBHS within 15 days of hire (employer provided)
Must have an acceptable driving record 4 (four) points or less
Reliable transportation
Carry automobile insurance with minimum liability of $100,000/$300,000, and property damage of $50,000
Work in home and community
Travel within Lake County, providers to adult clients also travel to surrounding counties as needed
Must be comfortable driving on the highways
Must be comfortable making home visits throughout the community and transporting clients in own car
Pass a 10 panel drug screen which includes screening of THC

Nice To Haves

Associate’s Degree/Bachelor's Degree in Human Services/Social Work or related field

Responsibilities

Provides therapeutic interventions in the home or community and linking clients to resources
Assesses clients’ development, psychological and psychiatric needs in order to make referrals
Advocates on behalf of clients
Monitors clinical symptoms
Facilitate group sessions
Functions as a gatekeeper for other resources
Performs crisis intervention, as needed
Meet monthly productivity metrics
Provide trauma informed case management services, including but not limited to symptom monitoring and ongoing assessment of needs, to clients and/or their family system in NCH, homes and the community
Transport clients as needed to assist in treatment goal attainment
Provide group services as assigned
Provide 3 months after discharge from NCH, follow-up assistance to assist with positive transition to new setting