Adult Basic Education (ABE) Student Support Services

Lowell Public School District • Lowell, MA

1d • Onsite

About The Position

Responsible for the advising and guiding of adult learners in their education and career pursuits.

Requirements

• Bilingual Spanish/English, Portuguese/English or Khmer/English is desirable.
• Bachelor’s degree is required with at least five years’ experience working with immigrants in counseling, teaching, or a managerial capacity.
• Experience in group facilitation and planning with diverse populations.
• Ability to work independently to achieve goals and responsibilities.
• Ability to effectively present information and respond to questions from groups of second language students, school staff, and the general public.
• Ability to understand and be sensitive to the needs of disadvantaged groups and formulate and implement solutions with the premise of equitable access.
• Knowledge of and contact with community resources and community agencies strongly preferred.
• Strong computer skills in Google Suite, Microsoft 365, email platforms, iOS, database management software, virtual meeting tools, and online productivity tools.
• Strong customer service skills.

Responsibilities

• Assist with program orientation for morning and evening ESOL students.
• Assist adult learners with setting job and career goals; provide relevant information to facilitate achievement; and assist identifying any potential barriers and necessary support services.
• Conduct follow-up and track students’ progress towards goals.
• Advise students and make referrals to appropriate community services.
• Coordinate student activities.
• Coordinate and supervise all activities related to the Student Reward Program.
• Organize and maintain information for student attendance awards and goal achievements.
• Promote student participation and leadership at school and in the community.
• Work closely with the director and teachers implementing programs and services for adult learners.
• Develop programs and initiatives to address student needs, including presentations in classrooms, information sessions, participation in community activities.
• Provide assistance and oversee the development of the monthly school newsletter.
• Manage and regularly update the center’s social media channels.
• Work flexible hours, bring services to the evening program and attend evening meetings when needed.
• Develop and maintain appropriate contact with students to determine needs and provide assistance
• Prepare and disseminate educational and informational materials to students and staff through various information sources.
• Perform other duties as may be required by the Program Director.

Benefits

• City of Lowell Standard Employment Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level