Adoption and Resource Consultant
Anderson Humane•South Elgin, IL
•Onsite
About The Position
At Anderson Humane, every adoption begins with a conversation, a connection, and the hope of a new beginning. Our Adoption and Resource Consultants are the first friendly faces people meet when they walk through our doors, and the ones who help animals feel safe, seen, and ready for their next chapter. You’ll confidently guide adopters through the adoption process, create meaningful matches, and support the animals in our care.
Requirements
- At least 1 – 2 years of professional customer service experience.
- Genuine enjoyment working in a highly visible, public-facing role.
- Working knowledge of domestic animal behavior, illnesses, and body language.
- Compassionate and clear interpersonal communication skills.
- Ability to multitask, adapt quickly, and stay organized in a fast-paced environment.
- Reliable transportation.
Responsibilities
- Welcome and assist visitors, responding to all requests with warmth and professionalism.
- Coordinate family and animal matches through thoughtful conversations and first introductions.
- Counsel adopters on pet ownership, animal behavior, Fear Free handling, and successful transitions into the home.
- Provide animals with a clean living space, physical activity, and mental enrichment using Fear Free methods daily.
- Maintain accurate animal, financial, and adopter records.
Benefits
- Paid Time Off
- 401(k) program
- Employee Assistance Program
- Adoption Discount
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
