Adolescent Case Manager

Avery's House LLC • Fountain Hills, AZ

3d • Onsite

About The Position

This role involves providing case management and therapeutic milieu support for adolescent clients, with a focus on neurodivergent individuals. Responsibilities include coordinating treatment, collaborating with the treatment team, communicating with schools, assisting with academic tasks, maintaining documentation, and managing crisis situations. The position also requires supervising and engaging clients, supporting daily routines, implementing behavioral plans, and ensuring client safety. A key aspect of the role is understanding and applying neurodiversity-affirming and trauma-informed approaches.

Requirements

• High School Diploma or equivalent preferred (not required)
• Current and valid Arizona Fingerprint Clearance Card
• If it is a new application, can be submitted and in-process
• Valid Arizona Driver’s License in good standing
• Driving Record must permit insurability with the agency’s carrier
• Current CPR/First Aid Certification
• Participate in supervision with a BHP at least once every two weeks
• Ability to gain knowledge of: autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges.
• Verbal de-escalation of client
• Use of EMR

Nice To Haves

• 1 year in a behavioral healthcare, public service, customer service or sales

Responsibilities

• Case Management needs
• Discharge planning
• Coordinating and collaborating with the treatment team
• Communication with team members the status of clients in verbal and written form
• Communicate with the school and obtain online schooling information
• Communicate with the school regarding IEP's
• Be present during schoolwork time, monitoring electronic use, and ensuring schoolwork is being done
• Reviewing classroom or curriculum topics and assignments
• Providing clients with positive and constructive feedback
• Building meaningful connections with clients from diverse backgrounds
• Assisting clients with homework, projects, test preparation, papers, research, and other academic tasks
• Maintain records and related documentation. Produces reports, correspondence and performs case management duties
• Transport clients safely as needed
• Participate in documentation in electronic health record
• Maintain client confidentiality HIPAA compliance
• Manage crisis situations using Voluntary Time-Out and verbal de-escalation interventions
• Supervising and engaging clients throughout the shift.
• Providing continuous support within the therapeutic milieu.
• Assisting with daily routines, schedules, transitions, and activities.
• Participating in groups, community meetings, and therapeutic programming as appropriate.
• Supporting clients with activities of daily living (ADLs) while promoting independence.
• Supporting clients during meals, hygiene routines, school activities, recreation, and community outings.
• Utilizing de-escalation, co-regulation, redirection, and crisis intervention techniques.
• Implementing individualized behavioral support plans under the direction of the clinical team.
• Maintaining awareness of client whereabouts and supervision requirements.
• Conducting routine safety and environmental checks.
• Transporting clients to medical appointments, community outings, or other approved activities as assigned.
• Assisting with room searches, contraband checks, belongings inventory, and safety procedures according to facility policy.
• Supporting clients during difficult emotional or behavioral situations while maintaining a calm, therapeutic presence.
• Collaborating closely with clinical assistants, therapists, case managers, providers, and leadership to ensure continuity of care.
• Demonstrate understanding of autism spectrum disorder, sensory processing differences, developmental disabilities, and executive functioning challenges.
• Utilize neurodiversity-affirming and trauma-informed approaches when interacting with clients.
• Recognize sensory sensitivities and modify communication and environmental factors when appropriate.
• Support individualized coping strategies, visual supports, structured routines, and sensory regulation interventions.
• Promotes client dignity, autonomy, and strength-based care.
• Other tasks as assigned

Benefits

• 401(k) with matching
• Health, vision, dental insurance
• Paid time off
• 7 paid holidays per year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED