Adolescent Care Coordinator

Psychiatric Medical Care•Brentwood, TN

1d•Onsite

About The Position

Come join Psychiatric Medical Care's adolescent behavioral health outpatient program, Embrace U. Embrace U is a combined IOP and PHP treating patients ages 10-18. The adolescent care coordinator provides quality administrative and clerical services for program staff and assists Embrace U clients with care needs. They also serve as back up coverage to other Embrace U staff. The adolescent care coordinator’s responsibilities include assisting with the inquiry and intake process, providing clerical support to team members, assisting with discharge planning, working with clients during PHP time, holding psychoeducational client groups, and assisting with client care. The core values of the program are Care, Compliance, and Community. Care involves providing the best possible client care, ensuring client needs are met, completing reports, assisting with admissions, taking vital signs, participating in treatment team meetings, coordinating snacks, completing medical records, managing supplies, monitoring refrigerator logs, monitoring clients during PHP time, performing groups during IOP time, and assisting the NP with intakes and follow-ups. Compliance involves ensuring the program operates within all regulations, performing billing functions, and completing insurance verification and concurrent reviews. Community involves demonstrating an understanding of community education, participating in customer service training, maintaining community education contacts, and participating in a cohesive team environment.

Requirements

Graduation from a state approved school of nursing.
Licensed Practical Nurse or Registered Nurse in the State of practice.
Psychiatric Nursing experience preferred.
Patient and family teaching skills.
Teaching/learning materials development skills.
Problem solving skills.
Complaint resolution skills.
Ability to make presentations to outside groups.
Good problem solver.
Results oriented.

Responsibilities

Provide quality administrative and clerical services for program staff.
Assist Embrace U clients with care needs.
Serve as back up coverage to other Embrace U staff.
Assist with the inquiry and intake process.
Provide clerical support to team members.
Assist with discharge planning.
Work with clients during PHP time.
Hold psychoeducational client groups.
Assist with client care.
Ensure client care needs are met while at the program.
Ensure completion of the Census report as directed.
Assist clients with completion of consents and client admission process as directed.
Take client vital signs as directed.
Participate in treatment team meetings and coordination of care when needed.
Coordinate snacks for clients.
Complete medical records including filing and form tracking.
Responsible for inventory of supplies.
Responsible for refrigerator logs and necessary action steps for temperature variances.
Monitor clients during PHP time.
Perform group during IOP time.
Assist the NP with intakes and follow ups as needed.
Perform billing functions required for the program as directed.
Ensure client insurance verification and concurrent reviews are completed.
Demonstrate an understanding of community education definitions and activities.
Participate in customer service training as it relates to community integration.
Keep up to date community education contacts as directed.
Participate in cohesive team environment to ensure program success.