Adobe Experience Cloud - Engagement Manager

Capgemini • Berwyn, IL

16h • Hybrid

About The Position

We are seeking a Senior Engagement Lead / Functional Specialist to drive the successful delivery of complex, enterprise-scale Adobe Experience Cloud engagements. This role blends strong program and engagement leadership with deep functional expertise across Adobe Experience Cloud solutions. The ideal candidate can lead large, multi-workstream programs while also acting as a hands-on functional subject matter expert (SME).

Requirements

• 10+ years of experience in marketing technology or data-driven program delivery
• 5+ years of hands-on experience with Adobe Experience Cloud in a functional or consulting role
• Proven experience leading large, complex enterprise client engagements
• Strong functional understanding of AEP, CJA, CDP and related Experience Cloud capabilities
• Excellent communication, facilitation, and stakeholder management skills

Nice To Haves

• Experience with enterprise-scale Adobe Experience Cloud programs
• Adobe certifications (CJA, AEP, or related solutions)
• Consulting or system integrator background

Responsibilities

• Provide overall engagement and program leadership for multi-solution Adobe Experience Cloud implementations
• Own day-to-day client engagement management, acting as the primary point of contact
• Act as a functional SME across Adobe Experience Cloud, ensuring business requirements translate into effective platform usage
• Manage scope, dependencies, risks, and delivery milestones across multiple teams
• Provide functional leadership across solutions such as Adobe Experience Platform (AEP), Adobe Analytics, Customer Journey Analytics (CJA), and related tools
• Establish and reinforce delivery governance, documentation standards, and decision frameworks
• Drive alignment between client teams, delivery teams, and leadership
• Build trusted relationships with business stakeholders and facilitate alignment across diverse stakeholder groups with competing priorities

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed