Adobe Customer Journey Analytics Consultant

Unicon Systems•Tampa, FL

7d•$50 - $60•Remote

About The Position

We are looking for an experienced Adobe Customer Journey Analytics (CJA) Consultant to support reporting, analytics, data governance, and optimization initiatives.

Requirements

Strong hands-on experience with Adobe Customer Journey Analytics (CJA).
Experience with Adobe Experience Platform (AEP).
Strong understanding of datasets, schemas, identities, data views, and data governance.
Experience designing and supporting customer journey analytics solutions.
Strong troubleshooting and RCA skills.
Excellent communication and stakeholder management skills.
USC / GC Only
W2 Only
Remote – USA

Responsibilities

Provide operational support, optimization, and enablement for Adobe Customer Journey Analytics (CJA) reporting and dashboards.
Establish and maintain robust data governance to ensure reliable and trusted analytics.
Define, validate, and operationalize requirements for new data sources being ingested into Adobe Experience Platform (AEP).
Ensure data is properly modeled, governed, and available for CJA, activation, reporting, and measurement use cases.
Gather business and technical requirements and translate them into scalable analytics solutions.
Serve as the technical SME for Adobe CJA.
Partner with architects to design scalable AEP-CJA solutions.
Configure and optimize datasets, schemas, identities, and data views.
Enable cross-channel customer journey analysis and reporting.
Work closely with Product Managers, Marketing Teams, Business Analysts, and Architects.
Lead troubleshooting, issue resolution, and root cause analysis (RCA) for production issues.
Ensure compliance with enterprise data governance and technical standards.