ADMITTING WORKER

University of California, Irvine•Lakewood, CA

4d•Onsite

About The Position

UCI Health is one of California's largest academic health systems and the clinical enterprise of the University of California, Irvine. Established on July 1, 1976, UCI Health has grown into a 1,461-bed health system that includes UCI Health - Orange, UCI Health - Irvine, four Community Network hospitals and a growing network of ambulatory care centers across Orange and Los Angeles counties. As Orange County’s only academic health systems, UCI Health is home to the only National Cancer Institute-designated comprehensive cancer center based in the county, the region’s only American College of Surgeons-verified Level I adult and Level II pediatric trauma center, American College of Emergency Physicians Gold Level 1 Geriatric Emergency Department and a nationally recognized regional burn center verified by the American Burn Association. Powered by UC Irvine, UCI Health serves 5.6 million people across Orange County, western Riverside County and southeast Los Angeles County through excellence in patient care, research and medical education.

Requirements

Previous acute care hospital or related experience
Telephone Skills: Must demonstrate hospital telephone etiquette by answering the phones promptly, courteously and by identifying department and self.
Policy/Procedures: Is aware of and follows all hospital and department policies and procedures.
Teamwork: Promotes positive co-worker relationships through teamwork and cooperation. Understands and supports the needs of individuals in other departments and promotes conflict resolution. Shares information, work knowledge and experience with co-workers, physicians, and students in a non threatening manner. Offers assistance and promptly responds to requests.
Productivity – Maintains high productivity and performs efficiently regardless of whether the work volume is high or low. Appropriately prioritizes work activities. Responds to difficult situations with self-control and a positive attitude. Makes decisions independently and knows when to ask for assistance. Exercises good judgement and arrives at sound decisions.
Registration – Interviews patient or patient representative to obtain required identifying data for all required fields in the registration. Assigns appropriate rooms, accommodation codes based on the Nurses Station assignment. Performs transfers and discharges correctly and in a timely manner. Coordinates telephone contact to physician offices or other facilities to obtain appropriate orders or authorizations.
Ice Single Account – Reviews all registrations through ICE Single Account for accuracy before shift ends. Documents pertinent information in the FUS notes system. Updates all revised information accordingly, FUS, ADT system.
Registration Forms – Obtains all appropriate signatures on all registration forms, and witnesses those forms appropriately. Completes the MSP form in the system as applicable for all Medicare patients. Hands out the Admission packet to all patients who are admissions or 23:59 patients prior to them going to the floor.
Cash Accounts – Make all attempts to collect any monies due (i.e., copays, deductibles, flat rates, etc…) Alerts appropriate personnel (Financial Counselor) of cash accounts or pending Medi-cal to ensure the proper follow-up information is obtained and financial arrangements have been made. Obtains a deposit on all Cash accounts. A face sheet is given to the financial counselor for follow-up. Document in FUS notes by using RRDEP any collections or attempts.
Cash Drawer Policy – Adheres to proper cash collections, cash drawer, cash sheet, and receipt policy in accordance to the Hospital Policy. Performs Cash In and Out policy and procedures at the beginning and end of each shift. Assigned person holds the cash drawer key at all times during their shift, and is responsible for the monies in that drawer while Cashed In, until the next shift arrives.
Training – Assists in the training of all new personnel and cross trains in PBX and in the Admitting department to effectively cover for breaks and lunches in PBX, and becomes efficient at assigning beds with correct accommodation codes and performing updates in ICE Single Account.
Distributing and Copying – Distribute all registration paperwork to the appropriate departments in a timely manner. Coordinate with HIS, RBO, Ancillary departments and Case Management.
Must be able to provide proof of work authorization

Nice To Haves

High School diploma or equivalent
Knowledge in Medical Terminology
Previous Admitting registration or Business Office experience
Previous Customer Service experience
Computer and typing skills

Responsibilities

Interviewing and gathering complete and accurate demographic and insurance information to complete the registration process efficiently and expeditiously.
Obtains authorizations and collects appropriate monies on cash accounts or accounts identified with deductible amounts due.
Completes the Admitting packets with all appropriate forms for the department.
Obtains appropriate signatures on all registration forms, and scans the appropriate forms.
Completes insurance verification on accounts via data validation or passport, and breaks down charts for the appropriate departments.
Interviews patient or patient representative to obtain required identifying data for all required fields in the registration.
Assigns appropriate rooms, accommodation codes based on the Nurses Station assignment.
Performs transfers and discharges correctly and in a timely manner.
Coordinates telephone contact to physician offices or other facilities to obtain appropriate orders or authorizations.
Reviews all registrations through ICE Single Account for accuracy before shift ends.
Documents pertinent information in the FUS notes system.
Updates all revised information accordingly, FUS, ADT system.
Obtains all appropriate signatures on all registration forms, and witnesses those forms appropriately.
Completes the MSP form in the system as applicable for all Medicare patients.
Hands out the Admission packet to all patients who are admissions or 23:59 patients prior to them going to the floor.
Make all attempts to collect any monies due (i.e., copays, deductibles, flat rates, etc…)
Alerts appropriate personnel (Financial Counselor) of cash accounts or pending Medi-cal to ensure the proper follow-up information is obtained and financial arrangements have been made.
Obtains a deposit on all Cash accounts.
A face sheet is given to the financial counselor for follow-up.
Document in FUS notes by using RRDEP any collections or attempts.
Adheres to proper cash collections, cash drawer, cash sheet, and receipt policy in accordance to the Hospital Policy.
Performs Cash In and Out policy and procedures at the beginning and end of each shift.
Assists in the training of all new personnel and cross trains in PBX and in the Admitting department to effectively cover for breaks and lunches in PBX, and becomes efficient at assigning beds with correct accommodation codes and performing updates in ICE Single Account.
Distribute all registration paperwork to the appropriate departments in a timely manner.
Coordinate with HIS, RBO, Ancillary departments and Case Management.
Performs any other duties or responsibilities, which may be assigned