Admitting Representative Alma

MyMichigan Health•Alma, MI

18h•Onsite

About The Position

The Admitting Representative is responsible for registering new patients, obtaining necessary information upon arrival, functioning as the hospital operator and physician answering service, and performing general clerical duties. This role also involves maintaining department and physician on-call schedules, assigning beds, and acting as a patient advocate. The position requires competency in Microsoft Windows and adherence to OSHA training.

Requirements

High School Diploma or GED required.
Knowledge of medical terminology preferred.
Experience with computers and insurance preferred.
Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.
Demonstrates competency in Microsoft® Windows.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Nice To Haves

Knowledge of medical terminology preferred.
Experience with computers and insurance preferred.

Responsibilities

Completes registration of incoming patients.
Know insurances and how they interact with one another. Know basic reimbursement and ability to explain it to the public.
Performs duties of the physician answering service.
Maintains appropriate files and records.
Functions as the medical center operator.
Performs general department clerical duties.
Know requirements for consent for treatment and knowledge of guardianship as well as Mental Health Consent.
Ability to handle effectively multiple tasks simultaneously.
Appropriately maintains department and physician on-call schedule.
Respond appropriate to alarms located at switchboard.
Appropriately assign beds and works closely with nursing and accurate census at any given time.
Participates and attends meetings as required.
Accurate and complete demographic information is obtained to ensure integrity of data base.
Acts as a patient advocate, crossing multi-disciplinary lines to meet patient needs.
Give activity report to next shift of on call changes, situations in ER, House Manager, etc.
Demonstrates competency in Infection Prevention and Control Practices and Policies.
Other duties as assigned.