Admitting Representative

Larkin Community Hospital • Hialeah, FL

2d

About The Position

The Admitting Representative serves as the first point of contact for patients entering Larkin Community Hospital. The role manages patient admissions, collects and verifies personal and insurance information, and helps provide a smooth, welcoming experience. The representative works with clinical and administrative teams to coordinate patient flow and maintain compliance with healthcare regulations. By keeping accurate records and handling sensitive information confidentially, the position supports patient satisfaction, operational efficiency, and a seamless, accurate, patient-centered admission process.

Requirements

• High school diploma or equivalent.
• Previous experience in a healthcare or customer service role; patient admissions or registration experience is preferred.
• Basic knowledge of medical terminology and healthcare insurance processes.
• Proficiency with electronic health record (EHR) systems and standard office software.
• Strong communication and interpersonal skills.
• Attention to detail, problem-solving, and organizational skills to manage admissions and documentation effectively.

Nice To Haves

• Associate degree or higher in healthcare administration or a related field.
• Experience with hospital admission software or patient management systems.
• Familiarity with HIPAA regulations and healthcare compliance standards.
• Bilingual abilities to assist a diverse patient population.
• Certification in medical office administration or patient access services.

Responsibilities

• Greet and assist patients and their families during admission, provide clear information, and answer questions.
• Collect, verify, and accurately enter patient demographic, insurance, and medical information into electronic systems.
• Coordinate with clinical staff to confirm appointments, bed availability, and admission requirements.
• Follow healthcare regulations and facility policies for patient privacy and data security.
• Manage admission documentation, including consent forms and financial agreements, and promptly resolve discrepancies or issues.
• Communicate with insurance providers to verify coverage and obtain necessary authorizations.
• Maintain organized records and generate admissions reports as required by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED