ADMITTING REPRESENTATIVE

Community Hospital Fairfax•Mound City, MO
•Onsite

About The Position

Registers all patients seeking medical services at Community Hospital-Fairfax and operates as the communication center for Community Hospital Fairfax to ensure the needs of patients, staff and physicians are met.

Requirements

  • High School Diploma or GED Equivalent, trade school graduate.
  • Legible handwriting/printing
  • Excellent organizational and time management skills
  • Typing required
  • Good Telephone etiquette and communication skills.
  • Dependable, responsible, courteous and tactful.
  • Dedication to maintaining confidentiality of all patient records.

Nice To Haves

  • previous clerical experience desirable.

Responsibilities

  • Initiates and completes the admission process.
  • Alerts appropriate departments of incoming admissions.
  • Receives patient, interviews patient, obtains or re-checks information.
  • Obtains signature from patient, guardian, or POA for consent forms, insurance forms, and guarantee of payment.
  • Completes MSP (Medicare Secondary Payer) questionnaire as required.
  • Collects co-pays, deductibles or other monies for services rendered to current outpatients.
  • Performs final check over all work completed at the end of their shift.
  • Call on -call staff when requested by ER personnel.
  • Walks to ER (Approximately 250 ft one way), collects patient information, and gets nursing staff stickers and front sheets in a timely manner.
  • Puts ID bands on ALL patients presenting for services.
  • Performs general office duties.
  • Prepares paperwork for Specialty Clinics.
  • Operates the CPSI computer system with understanding and accuracy, especially in assigning admissions information codes.
  • Assigns new medical record numbers when appropriate and performs a double check to ensure a new medical record number is needed.
  • Prepares copies of all forms needed in the office to ensure we do not run out.
  • Facilitates the Switchboard System.
  • Answers incoming calls and transfers to appropriate personnel.
  • Able to operate the paging system with a tactful, pleasant manner.
  • Relays messages accurately, especially concerning patient scheduling for services.
  • Actively participates in monthly telephone survey.
  • Serves as the Receptionist.
  • Completes receipts and cash receipts journal correctly for any monies received.
  • Prepares the deposit for over-the-counter insurance and personal payments.
  • Provides assistance, guidance, and directions to various locations in the hospital.
  • Initiate and complete Hospital fire and tornado drill; County-wide tornado drills; radiation alerts, and emergencies per policy.
  • Greets all visitors, patients and staff.
  • All other duties as assigned.
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