Admitting Representative - Day Shift (8:00 AM - 4:30 PM)

Missouri Delta Medical CenterSikeston, MO
Onsite

About The Position

This position is responsible for the efficient and orderly pre-admission and admission of outpatients and inpatients. The Admitting Representative assigns patient beds, greets and identifies patients, ensures forms are correctly signed, and arranges for patient escorts. They also prepare patient bracelets, refer uninsured patients to patient accounts, collect co-payments and deposits, and handle telephone communications. Additionally, this role maintains vacant bed records, manages patient transfers and discharges, routes admission forms, notifies departments of patient expiration, and may relieve the switchboard operator. The position also involves attending meetings and performing other duties as assigned by the Director of Admissions or the Administrative Team.

Requirements

  • High school graduate or equivalent.
  • Previous admitting experience preferred but not required.
  • Must have the knowledge and skills necessary to provide care appropriate to the age of the patients served.
  • Good typing and keyboard skills.
  • Proficiency with Computer, typewriter, addressograph card writer, medicorder, computer printer console switchboard, teltrak computer, in-house radio, surveillance equipment and copier.
  • Considerable amount of walking during the course of a normal work day.
  • Minimum lifting (15 to 20 pounds).
  • Essential visual ability for dealing with the public while admitting patients, working telephone console, teltrak computer, surveillance equipment in the course of a normal work day.
  • Essential hearing in order to deal with the public while admitting patients and to operate the switchboard.
  • Essential speaking ability for duties in dealing with the public while admitting patients, operating the switchboard and when doing cashiering duties.

Responsibilities

  • Arranges for the efficient and orderly pre-admission and admission of outpatients and inpatients.
  • Assigns patient beds according to established admitting procedures.
  • Promptly greets and identifies patients registering for hospital admission.
  • Ensures that the various admission forms are correctly signed by the appropriate person.
  • Arranges for patients to be escorted to their room or appropriate outpatient department based on patients condition and availability of escorts.
  • Prepares patient bracelet and places on patient's arm whenever possible.
  • Tactfully refers uninsured patients to patient accounts personnel.
  • Collects and accounts for all monies received for co-payments and deposits.
  • Courteously answers telephone and identifies self, takes accurate messages and repeats key information to ensure accuracy.
  • Keeps proper records for maintenance of vacant bed index.
  • Transfers/discharges patients to and from nursing units per policy.
  • Routes admission forms to appropriate departments.
  • Notifies appropriate departments of patient expiration.
  • Relieves the switchboard operator for lunch, breaks, and any other situation that may occur.
  • Obtains the chaplaincy report for the volunteer desk as required.
  • Will attend meetings as requested.
  • Will perform other duties as assigned by the Director of Admissions or the Administrative Team.
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