ADMITTING/FRONT DESK - FULL TIME

WATSON CLINIC ASC LLC•Lakeland, FL

1d•Onsite

About The Position

This is a full-time position for an Admitting/Front Desk role at Watson Clinic Surgical Center. The role involves promoting a positive image of the clinic, managing patient admissions, maintaining organized workspaces, and ensuring efficient patient flow. The position also includes assisting with clerical duties, staying updated on departmental practices, training new employees, handling mail and deliveries, and maintaining the patient waiting area. Additionally, the role involves preparing patient information for the next day.

Requirements

High School graduate or GED.
Current CPR certification.

Nice To Haves

Minimum of one (1) to two (2) years of directly related experience
Previous experience in a medical admitting department
Familiar with computerized registration systems preferred.

Responsibilities

Promotes a positive image of Watson Clinic Surgical Center on a daily basis through interaction with patients and their families, clinical staff and visitors.
Verifies patient information, prepares admitting paperwork and makes necessary entries to register patients and initiate surgical visits.
Initiates patient charts and completes appropriate labeling for the current days schedule, add on or emergency cases.
Has the patient complete the necessary consent forms and collects any payments due at admissions.
Maintains a well organized workspace, while keeping in mind that the admissions work area is only one of many areas that forms the opinions of patients, visitors and vendors about Watson Clinic Surgical Center.
Communicates with Clinical staff in order to achieve an efficient and patient friendly workflow of patients through the facility.
Assists with the checking in and out of patient charts that are sent between the facility and HIMS Department.
Assists with daily clerical duties as outlined on the daily task checklist.
Stays current on current practices by the scheduling, verification and accounts receivable departments in order to better assist patient questions and concerns while at the facility.
Assists with the training of new and current employees in the Admissions department.
Assists with receiving and distribution of ingoing/outgoing mail and verifies any delivered goods to the receipt.
Ensures that the patient waiting area is kept tidy, magazines are up to date and nourishments are replenished as necessary.
Prepare and gather patient information for next day as in placing charts in cabinet, greeter book, patient amounts.