Admitting Counselor - Per Diem - Varied Shifts
About The Position
An admission counselor provides 24/7 coverage for the department on a rotational basis. Assist with bed assignments and carry out procedures to admit, register and/or discharge patients accurately and timely. This position requires that the admission counselor explain financial options to patients. It also involves the collection and processing of payments, eligibility verification, notification of admission to the Health Plan and provide discharge dates upon request. An admission counselor must ensure that customer properly fill out and sign all relevant forms and consent according to California Hospital Association consent manual. All tasks must be performed with close adherence to both hospital rules and regulatory compliance. Perform other special duties in order to assist the health care personnel in their functions provided that the task is covered by their level of competency.
Requirements
- High School Diploma/G.E.D.
- Minimum one (1) year General clerical experience, in a business for healthcare environment or professional office involving public contact.
- Computer experience including: spreadsheets, data entry, and word processing.
- Must be able to work tactfully and professionally with patients, family members and all other hospital staff they encounter.
- Friendly, organized and knowledgeable about health care procedure.
- Demonstrate excellent verbal and written communication skills.
- Ability to problem solve, multi-task efficiently and organize and prioritize multiple tasks.
Nice To Haves
- Minimum two (2) years Experience in hospital admissions department or related.
- Preference to speaking English, Spanish or other languages.
- Understanding of the overall diversity of our patient population and treating everyone with respect and courtesy.
Responsibilities
- Provide 24/7 coverage for the department on a rotational basis.
- Assist with bed assignments.
- Carry out procedures to admit, register and/or discharge patients accurately and timely.
- Explain financial options to patients.
- Collect and process payments.
- Verify eligibility.
- Notify the Health Plan of admission.
- Provide discharge dates upon request.
- Ensure customers properly fill out and sign all relevant forms and consent according to California Hospital Association consent manual.
- Perform all tasks with close adherence to both hospital rules and regulatory compliance.
- Perform other special duties to assist health care personnel within their level of competency.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
