Admitting Clerk, Admit Center 3:00 -11:00 pm and 3rd shift as needed with rotating weekends. Part Time

REGIONAL ONE HEALTH•Memphis, TN

152d

About The Position

The Admitting Clerk interviews and registers incoming patients, performs data entry, and completes clerical functions to record and maintain patient access information for treatment, services, and admission. The role updates patient information for demographic and financial changes, transfers, newborn admissions, and bed assignments, and verifies required information in accordance with established policies and procedures. The position is part-time in ER Registration in Memphis, Tennessee. The listed shift is 3:00–11:00 p.m., with third shift as needed and rotating weekends. The clerk works with patients, families, and hospital staff in a courteous, customer-responsive manner while maintaining confidentiality and following applicable policies, including HIPAA and compliance requirements.

Requirements

High school diploma or equivalent work experience.
At least one year of clerical or related experience, preferably in a healthcare setting, using computerized equipment for data entry.
Successfully complete medical terminology within 90 days of assignment.
Completion of a clerical program, customer service education, or equivalent education may be used in lieu of experience.

Nice To Haves

Experience with third-party payors.

Responsibilities

Interview incoming patients or representatives and record information required for treatment or admission.
Collect and verify demographic, financial, insurance, and other required information and obtain signatures to complete registrations accurately and promptly.
Obtain signatures on required forms, including advance directives, general condition of admission, HIPAA, and Medicare patient rights forms.
Complete the Medicare questionnaire and identify primary and secondary insurance coverage.
Review demographic information using approved verification systems and scan admission forms, photo identification, and insurance cards.
Collect cash deposits or fees and process cash transactions according to admitting policies and procedures.
Manually log shock, trauma, and burn patients and record registrations, admissions, and discharges when required.
Log medical records when received and disassemble them as necessary.
Prepare, file, and maintain records, forms, logs, registration rosters, and other administrative and compliance documents.
Review physician orders upon admission and assign the appropriate level of care to support accurate bed assignments.
Use a computer and related equipment to update patient information, including demographic and financial changes, newborn admissions, transfers, and bed assignment changes.
Notify applicable insurance companies of subscriber admissions daily and document notifications as required.
Respond to inquiries and release information in accordance with established policies.
Answer questions from nursing, medical, and other staff regarding admissions and patient locations.
Collaborate with patients, families, and hospital staff in a courteous, customer-responsive manner and promote patient and customer satisfaction.
Maintain the confidentiality of patient, department, and hospital information and follow policies concerning HIPAA, confidentiality, and compliance.
Complete required continuing training and education, including department-specific requirements.
Respond to workplace problems and opportunities for improvement and participate in unit-based performance improvement activities.