Public Safety Officer (3:00 pm - 11:00 pm)

Creighton University•Omaha, NE

3d•Onsite

About The Position

The Department of Public Safety serves the Creighton community through proactive patrolling, rapid response, outreach, security technology, and safe transportation. Its goal is to create a secure environment for community members. Public Safety is responsible for campus security, enforcement, emergency management, campus safety, and parking on the Omaha Campus. Officers protect life and property while demonstrating integrity, community engagement, and sound judgment under pressure. Public Safety Officers patrol campus by vehicle, bike, or on foot; respond to emergency and non-emergency calls; apply crime prevention techniques; and conduct investigations using surveillance, access records, and other resources. They handle fire and security alarms, provide first aid and initial assessments, engage with students, faculty, and staff, enforce parking regulations, and assist motorists with vehicle issues. Officers may also perform dispatcher duties or other assignments as needed. Armed officers have the same core duties and essential functions as other officers, and are additionally responsible for safely maintaining and carrying a university-owned firearm in compliance with applicable laws and department standard operating procedures governing use of force. They must maintain firearms competency through mandatory training, frequent firearm cleaning, and annual qualification.

Requirements

High school diploma or equivalent required.
At least 21 years of age.
At least 1–2 years of experience in a position requiring interpersonal, human relations, or customer service skills and high public interaction.
Successful completion of pre-employment screening, including a criminal background check, motor vehicle report, drug screen, medical/physical exam, and psychological testing and evaluation.
Current valid driver's license held for at least 6 months, a clean driving record for the last 3 years, and no major violations within the last 5 years.
Knowledge of security operations, safety practices, and enforcement procedures.
Ability to self-start and self-supervise daily tasks, including in stressful, volatile, or confusing situations.
Strong customer service skills and the ability to assess inquiries and provide appropriate information or resolutions using judgment and available resources.
Ability to react calmly during emergencies and relay information to appropriate personnel.
Ability to coordinate and prioritize work with multiple and conflicting demands in a fast-paced, stressful environment.
Ability to interpret and apply University policies and applicable federal laws, including VAWA, FERPA, HIPAA, and the Clery Act.
Ability to remain professional with a diverse group of people and maintain confidentiality of sensitive information.
Ability to communicate clearly and concisely in English, orally and in writing, including effectively communicating with callers, responding officers, University officials, and local first responders.
Strong verbal communication skills, including voice enunciation, projection, articulation, control, and command; voice must be compatible in tone and diction with radio and telephone systems.
Basic proficiency in MS Word and Outlook and ability to learn incident reporting software.
Ability to work any of the three operational shifts, or a specific shift period, to meet University or Department needs.
Ability to stand or walk for extended periods, respond quickly on foot or in a vehicle, and work in inclement weather with potential exposure to danger.
For armed officers: annual firearms training and qualification to carry a semi-automatic pistol by meeting the Nebraska State Qualification Course standard.

Nice To Haves

Associate’s degree preferred; additional education may be substituted for experience.
1–2 years of work-related experience preferred.
Experience with a campus law enforcement or security department, or an emergency service agency, preferred.
Knowledge of firearms use and cleaning techniques for armed officers.

Responsibilities

Patrol campus areas by vehicle, bike, or on foot, assisting students, employees, and visitors and responding quickly to emergency threats.
Enforce parking regulations and violations, secure buildings, and unlock buildings as needed.
Provide motorists with jump starts and other vehicle assistance.
Respond to fire and security alarms, provide first aid, and conduct an initial situational assessment until local fire and rescue responders arrive.
Respond to service calls and incidents to resolve problems.
Conduct original and follow-up investigations using video surveillance, access control records, and other resources to gather facts and resolve incidents.
Document incidents promptly and appropriately in the reporting system.
Engage with students, faculty, and staff in formal and informal settings to foster positive relationships.
Perform dispatcher duties or other assignments as needed.
For armed officers: safely maintain and carry a university-owned firearm in accordance with laws and department procedures governing use of force.
For armed officers: maintain firearms competency through required training and regular firearm cleaning, and qualify annually to carry a semi-automatic pistol.