Admitting Clerk - NYU Langone Orthopedic Hospital F/T 35 hrs per week, Monday - Friday 2:00 PM - 10:00 PM

NYU Langone Health • New York, NY

3h • $52,982 - $56,273 • Onsite

About The Position

NYU Langone Orthopedic Hospital is seeking an Admitting Clerk to perform duties related to admitting patients to the hospital. The role supports patient admissions by coordinating reservations and bed assignments, collecting and verifying patient information, explaining admission and financial documents, and maintaining accurate records and census statistics. The position is full-time, 35 hours per week, Monday through Friday, from 2:00 PM to 10:00 PM.

Requirements

• High school diploma.
• Light typing skills.
• Working knowledge of computers.
• Good communication and interpersonal skills.
• Ability to communicate effectively with all levels of the organization.

Nice To Haves

• Hospital admissions experience.
• Familiarity with insurance verification procedures.

Responsibilities

• Take admission reservations from physicians’ offices, organize daily admissions boards, assign beds, and enter information into computer systems and admission waiting lists.
• Answer telephones courteously, respond to routine inquiries, refer non-routine inquiries to supervisors, and take accurate messages.
• Assist in assigning patients to appropriate accommodations when necessary.
• Explain patient responsibilities, including private-room differentials and limits in insurance coverage, and answer questions about admission.
• Contact physicians’ offices to resolve patient demographic or logistical problems when needed.
• Obtain required pre-admission and admission information; verify source materials and ensure information is accurate and current.
• Update patient demographic information in the computer system; explain forms and obtain and witness required signatures on consent and financial agreements.
• Review previously obtained orders for accuracy and promptly enter each admission in the admission log book.
• Ensure departmental compliance with applicable Joint Commission standards and federal, state, and city regulations; maintain awareness of current regulatory requirements and answer related questions.
• Design and implement a comprehensive quality assurance program.
• Follow departmental guidelines for leave, punctuality, attendance notification, professional appearance, and wearing an identification badge.
• Suggest improvements, assist colleagues, seek additional assignments when work is complete, and develop additional skills.
• Recognize and prioritize tasks, use shift time effectively, adapt to schedule changes, identify problems and solutions, and refer issues to a manager or for follow-up when appropriate.
• Communicate and cooperate professionally with hospital staff, physicians, patients, families, and visitors; maintain confidentiality and communicate ideas, problems, suggestions, and messages in a timely manner.
• Compile the daily hospital census, gather requested or required statistics, accurately collect and calculate data from computer systems, the admission log, and the bed board, and record and transcribe statistics.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits and wellness package.
• Financial security benefits.
• Generous time-off program.
• Employee resource groups for peer support.
• Employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive-care well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED