Admitting Clerk/Registrar

AVALON MEDICAL DEVELOPMENT CORPORATION•Avalon, CA

4d•$21 - $23•Onsite

About The Position

Under the supervision of the Admitting Clerk Supervisor, this position performs a variety of office support, telephone support, and basic medical assistance duties related to hospital and Medical Group Office admissions. The role involves obtaining patient demographics and billing information for registration, performing account clerical duties related to patient billings, and other job-related duties as required. All employees are expected to perform their duties in alignment with CIH’s mission, values, and vision. This position is responsible for performing a variety of tasks that contribute to a high level of customer satisfaction, patient care, and operational excellence, while treating all individuals with respect and dignity.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
High School Diploma or equivalent required.
One-to-three-year related experience and/or training; or equivalent combination of education and experience.
BLS Certification

Nice To Haves

Some Business College/Education preferred.

Responsibilities

Acts as Front Desk Receptionist and Cashier, including answering and directing telephone calls, directing patients to appropriate areas, and assisting patients with co-pays or payments.
Assists Medical personnel with obtaining patient demographics and co-pays at the time of service.
Ensures all registration for Out-Patients and ER patients are entered daily and posted to the billing computer system.
Maintains pre-billing quality control measures by reviewing patient demographics and financial information before submitting to the Billing Department.
Monitors daily "Situations" from the Outsource Billing Company regarding registration issues, and obtains or corrects patient data.
Assists patients with billing issues via phone or walk-ins, which may include collecting insurance information, demographics, payments, or establishing payment plans.
Obtains patient demographics and insurance information for Ancillary Departments and forwards it to external professional services.
Assists Medical personnel with telephone support, including making calls to obtain patient information, authorizations, co-pays, deductibles, or to request medical personnel presence in emergencies.
Obtains the mail daily or as needed.
Participates in all department quality control measures, including equipment maintenance and quality assurance studies.